Automotive Service Advisor

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer, we take pride in offering a competitive benefit package designed to support you and your life. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment.

Benefits

• Medical, Prescription, Dental, Vision
• Short & Long Term Disability, Life Insurance
• Ancillary Benefits, Identity Theft Protection, Pet Insurance
• All major Holidays and Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and much more
• Internal recognition programs that support an engaged workplace
• 401(K) with company match
• Paid ASE testing and certifications

Pay

• Base pay up to $17.75/hr (may vary based on experience)
• Saturday & Sunday weekend premium pay: $2.50 per hour

Responsibilities

• Perform automotive services in a timely and efficient manner while providing quality customer service
• Assist customers with their purchases in a customer service and sales-focused environment
• Utilize computers to determine product inventory levels and product arrival dates
• Utilize computers and VAST system to set up work orders for customers, schedule service work, and communicate to the service department
• Explain work orders and invoices to customers
• Perform Retail Cashier Duties by obtaining and processing customer payments
• Install batteries, balance wheels, repair and install tires when required
• Perform oil changes using LOF procedures when required
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
• Interpret vehicle inspection results and make appropriate service recommendations to customers

Requirements

• Great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred