Automotive Service Advisor
Don Wilhelm Inc · Jamestown, ND · 3 mo ago
Full-time
About the role
We are seeking a Service Advisor to join the automotive service department at a busy GM dealership.
Responsibilities
- Greet customers and schedule appointments for repairs
- Determine the type of service required on vehicles
- Write up repair orders in the computer system
- Estimate costs of repairs
- Direct a team of technicians
- Confer with customers and advise them on care and maintenance of vehicles
- Telephone customers to request permission to proceed with additional needed repairs
- Maintain high customer satisfaction standards