Service Advisor - Automotive ( experience Required )
Autos Of Chicago · Arlington Heights, IL · 1 mo ago
On-siteOTHRFull-time
Responsibilities
- Greet customers and accurately assess service needs
- Write repair orders and clearly explain recommended services
- Communicate with technicians regarding diagnostics and repair status
- Upsell maintenance and repair services ethically and professionally
- Maintain strong customer relationships and high CSI scores
- Ensure accurate documentation and billing
- Follow dealership processes and compliance standards
Requirements
- Minimum 2+ years experience as an Automotive Service Advisor (required)
- Dealership experience strongly preferred
- Strong communication and customer service skills
- Able to handle a fast-paced environment
- Basic automotive knowledge (diagnostics, maintenance, repair flow)
- Valid driver’s license
Benefits
- 401(k)
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Health insurance