Service Advisor- Automotive

About the role

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous customer service experience. Service Advisor experience or parts sales preferred. Every day is different in our busy automotive service center!

Responsibilities

• Ensure repairs and maintenance tasks are completed in a timely manner.
• Answer phone calls.
• Recommend auto repairs and services.
• Update customers on the status of their vehicle repair.
• Communicate with technicians as to the issue with the vehicles.
• Create estimates and repair orders.
• Order parts for vehicle repair.
• Call suppliers to get status of parts deliveries.
• Address customer inquiries and questions.

Requirements

• High school diploma or GED.
• Valid state-issued driver’s license and clean driving record.
• Successful completion of a pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor, or experience as an auto parts sales rep.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services.

Benefits

• Bonus based on performance.
• Competitive salary.
• Employee discounts.
• Free uniforms.
• Opportunity for advancement.
• Training and development.
• Free food and snacks.
• Paid time off.
• Comprehensive benefits package.
• Positive work environment.
• Cutting-edge tools and equipment.
• Work-life balance.

Pay

$17.00 - $20.00 per hour