Service Advisor Assistant
We are looking for a Service Advisor Assistant to join our growing team! The right candidate will have a strong customer service background and computer skills.
Responsibilities
- Schedule service appointments and speak with customers
- Write up light maintenance work orders
- Provide estimates and ASR to customers
- Actively listen to customers, answer their questions, and direct them appropriately
- Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
- Advise maintenance recommendations
- Confirm scheduled and missed appointments
Requirements
- Strong computer skills, including Outlook, Excel, and Word (dual-screen experience preferred)
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual, reliable, and eager to improve
- Clean driving record and valid driver’s license
Benefits
- Medical and dental insurance
- 401k Plan
- PTO
- Life insurance
- Short-term disability
- Growth opportunities
- Employee discounts
About Us
Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry—Cars, Trucks, Leasing, Rental, Parts, Vehicle Repair, Equipment, Collision Repair—and we have it all! Our enthusiasm and excitement for automobiles, as well as delivering exceptional customer service, has made us a go-to regional automotive destination. The Sternberg Automotive Group demonstrates the same local, family business atmosphere at all our dealerships, as all are still run by the Sternberg Family.