Service Account Manager - HVAC/Plumbing

About the role

Join an industry-leading MEP and building systems contractor known for delivering some of the nation’s most complex and innovative construction projects. Our client offers long-term career stability, exposure to high-profile commercial and industrial developments, and the opportunity to work alongside some of the top professionals in the industry. Employees are empowered with cutting-edge technology, strong safety culture, professional development opportunities, and clear paths for career advancement. With a collaborative environment and commitment to excellence, this is an opportunity to be part of a company shaping the future of construction and integrated building solutions.

Our client is a nationally recognized leader in mechanical, electrical, plumbing, HVAC, and integrated building systems services. For decades, they have specialized in engineering, construction, design-build, prefabrication, and facility services across sectors including healthcare, data centers, aviation, education, government, and large-scale commercial projects. Known for innovation, sustainability, and operational excellence, they deliver complex projects with a focus on quality, safety, and long-term client partnerships.

We are seeking a dynamic and experienced Service Account Manager for one of our clients in Las Vegas and Northern California. This role is integral to our clients success and is primarily responsible for growing our overall service business. The successful candidate will prospect in the assigned market territory to develop and cultivate new "existing building" "owner direct" customers. The primary goal is to sell new service maintenance agreements and truck-based service and project work. This role requires frequent travel to job sites within the assigned region.

Responsibilities

• Actively manage the service sales process to close sales, including prospecting, qualifying, customer’s setup and procurement process, proposals, presentations, as well as handling questions and objections.
• Develop and maintain positive relationships within assigned customer accounts.
• Act as a point of contact for customers, engaging any internal teams or support necessary to allow for additional business development.
• Continuously generate new sales by using existing and potential customer networks and social networking.
• Identify new business opportunities acting as the customer’s building solutions partner for all areas of locally provided service offerings.
• Frequent travel to job sites within the assigned region.

Qualifications

• A minimum of 5+ years of experience in a similar role.
• Education: Two-year relevant degree or equivalent training and experience, such as trade-level training or industry experience.

Skills

• Strong customer service skills and ability to develop customer relationships.
• Knowledge of HVAC Systems.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proven track record of meeting or exceeding sales targets.
• Ability to travel frequently to job sites