Account Manager- HVAC Services
About the role
Join us in boldly challenging what's possible for a sustainable world. As a Services Account Manager, you will play a crucial role in enhancing building efficiency and sustainability through our service offerings.
Responsibilities
- Effectively target and identify opportunities.
- Facilitate discovery and qualify opportunities early in the buying and selling process.
- Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs.
- Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
- Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs.
- Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapting to market changes, like new competitors and changes in client needs, without compromising the quality of service provided.
- Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value.
- Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team.
- Problem Solving: Solving problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization.
- To include, troubleshooting a product or service challenge, gathering information, developing multiple possible solutions, and creating a plan to implement them in a way that serves the client's need.
- Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.
Requirements
- 4+ years of demonstrated experience or a Bachelor’s degree
- 3+ years of solution sales experience with a track record of achieving and exceeding sales targets
- A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings
- Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships
- Strong financial and business acumen and self-starter mindset
- Available for local travel
Qualifications
- Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 1 year within 1 year required
Skills
- Passion for solving problems
- Ability to engage multiple stakeholders, influencers, and key decision makers
- Financial and business acumen
- Self-starter mindset
- Local travel availability
Benefits
- Annual Base Salary Range: $78,400.00 - $181,800.00
- Compensation Type: Salary
- Incentive Eligible: Yes
- Disclaimers: Compensation and benefits are tailored to a variety of factors and may vary depending on the region, business alignment, union involvement, and employee status.
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Schedule
We prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.
Pay
To include, annual base salary range: $78,400.00 - $181,800.00
Disclaimer
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role: Yes