Service Acccount Manager - Beverage Packaging

Description

The Service Account Manager is responsible for managing and strengthening customer relationships within the Beverage Packaging Systems business. This role serves clients utilizing beverage machines and cartons, ensuring exceptional service delivery and satisfaction.

Requirements

• Strong industrial machinery technical background with a minimum of 5 years of experience in equipment maintenance and support.
• Minimum of 3 years of experience in account management, customer service, or technical sales, preferably in packaging or industrial equipment sectors.
• Strong interpersonal, communication, and problem-solving skills.
• Demonstrated ability to manage multiple priorities and collaborate across teams.
• Proficiency with CRM software and Microsoft Office Suite.
• Experience of working with beverage packaging systems or related machinery.
• Familiarity with parts and service sales processes.
• Proven track record of successful cross-functional collaboration.
• Advanced knowledge of customer feedback and escalation management practices.

Qualifications

• Minimum of 5 years of experience in equipment maintenance and support.
• Minimum of 3 years of experience in account management, customer service, or technical sales, preferably in packaging or industrial equipment sectors.
• Strong interpersonal, communication, and problem-solving skills.
• Demonstrated ability to manage multiple priorities and collaborate across teams.
• Proficiency with CRM software and Microsoft Office Suite.
• Experience of working with beverage packaging systems or related machinery.
• Familiarity with parts and service sales processes.
• Proven track record of successful cross-functional collaboration.
• Advanced knowledge of customer feedback and escalation management practices.

Benefits

• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package includes medical, dental, vision, life insurance, 401k with match and more!

Pay

Details of pay are not specified in this posting.

Schedule

Details of schedule are not specified in this posting.