Beverage Asst Manager
Gila River Resorts & Casinos · Chandler, AZ · 1 wk ago
On-siteManufacturingFull-time
Essential Duties And Responsibilities
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Responsible for all aspects of the effective beverage management within a casino environment.
- Affirmative action statement: Ensure total compliance with all responsible alcohol service policies.
- Assists with supervising team members on the proper instructions of alcohol handling, cash handling and workplace safety rules.
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
- Performs other special projects and duties as assigned.
Supervisory Responsibilities
- Directs and coaches multiple employees.
- Counsels and trains team members to meet and exceed quality standards.
Skills/ Requirements
- High School Diploma or equivalent required.
- Prior experience in food and beverage management required.
- Experience working in a fast-paced high-volume bar, restaurant or nightclub is preferred.
- Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
- Ability to perform the GILA WAY, including greeting, interacting positively, listening actively, and appreciating guests.
- Excellent guest service skills, strong telephone etiquette, and self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
- Strong interpersonal and communication skills, both written and oral.
- Knowledge of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.