Beverage Manager
Who WE are
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Who WE Are Looking For
The Beverage Manager is responsible for overseeing all beverage operations throughout American Place Casino, ensuring exceptional guest service, operational efficiency, and compliance with all regulatory requirements. This role leads beverage team members, manages inventory and cost controls, and drives revenue through innovative beverage programming and high service standards.
What Is Expected Of YOU
Leadership & Team Management
- Train, coach, and develop beverage team members, including bartenders, barbacks, and supervisors
- Foster a positive, high-performance culture aligned with company values
- Create and manage staff schedules to ensure proper coverage and efficiency
- Conduct performance evaluations and provide ongoing feedback
Operations Management
- Oversee daily beverage operations across all outlets, including bars, lounges, and gaming floor service
- Ensure consistent execution of service standards and guest experience excellence
- Maintain compliance with all health, safety, and alcohol service regulations
- Collaborate with other departments to support overall casino operations
Financial & Inventory Control
- Manage beverage budgets, including labor and cost of goods sold (COGS)
- Monitor inventory levels, ordering, and vendor relationships
- Implement and maintain inventory control procedures to minimize waste and loss
- Analyze sales reports and identify opportunities to increase revenue and profitability
Guest Experience
- Ensure all guests receive prompt, courteous, and personalized service
- Address and resolve guest concerns or complaints in a timely and professional manner
- Develop beverage menus, promotions, and special events to enhance guest engagement
Compliance & Safety
- Ensure adherence to all local, state, and federal alcohol laws and gaming regulations
- Maintain cleanliness and organization of all beverage areas
- Enforce responsible alcohol service and team member safety protocols
Experience YOU Will Need
College degree preferred
Minimum of 5 years of experience in a multi-unit food and beverage operations or casino/hotel operations
Thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methods
Hightly organized and detail-oriented
Familiarity with all equipment used in F&B outlets
Computer literacy
Familiarity with local, state, and federal alcohol laws and gaming regulations
Able to handle high volume and stressful situations
Bilingual preferred
Physical Requirements
Must be able to stand and walk for extended periods of time
Frequently speak, read, write, stand, walk, bend and stoop
Occasionally lift and carry materials up to 30 pounds
Other Physical Demands
Sitting
Bending
Pulling/pushing
Kneeling
Squatting
Benefits/Perks
Medical, Dental, Vision
401K: Matches 50% of your contribution, up to 4% of eligible contribution
Educational Tuition Reimbursement
Paid Time Off
Ventra Program
EAP programs
Salary Range
$60,000-$97,500
Company Statement On EOAA
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.