Server - PT

About the role

The Server position at MBK Senior Living is dedicated to enhancing the dining experience for residents, family members, and visitors. This role involves providing exceptional customer service, managing dining areas, and ensuring the cleanliness and hygiene of the dining spaces.

Responsibilities

• Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner, ensuring customer satisfaction.
• Aids residents with meal/menu selections as necessary or requested.
• Uses proper etiquette and manners while waiting tables, being courteous and professional (serving from the left, clearing used dishes between courses, etc.).
• Reviews residents' dietary needs as outlined by the Supervisor.
• Tracks resident attendance at meals and provides this information promptly to the appropriate person.
• Ensures that all residents are greeted and seated properly, making extra efforts to integrate new residents and make them feel welcome and comfortable.
• Maintains a clean and sanitary dining area and complies with all policies and procedures regarding the proper handling and serving of food.
• Displays tact and friendliness when interacting with residents, team members, and guests.
• Aid in community marketing efforts through positive interactions, dressing and behaving according to grooming and dress standards.
• Serves, cleans, resets tables, returns dishes to the kitchen.
• Cleans and sets up all dining and food service areas, including stocking condiments, pulling out old items, and restocking as necessary (sugars, salt/pepper, ketchup, etc.).
• Assists with other kitchen and dining services to ensure residents have a positive dining experience.
• Reports any safety or equipment issues to the Supervisor.
• Other duties as assigned or directed by Supervisors or designee of the Executive Director.

Requirements

• Age over 18 years or have proper work permit and authorization documentation.
• Complete a health screening and provide a negative TB test result (within the last 6 months or within 7 days of employment).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Good communication skills including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
• Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
• Complete the dining room training course with CCG.
• Meet and maintain all state specific regulatory requirements.

Physical Demands

• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion.
• Able to move intermittently throughout the work day and throughout the community.
• Able to lift/carry 40+ lbs., push and pull carts as necessary.

Pay and Schedule

Pay: $11.00 - $11.25
Schedule: 1-3 days a week, 4:30pm-7:30pm

Benefits

• Full-time Benefits Include: Medical, Dental, Vision, 401k matching up to 4%, Childcare and eldercare assistance, Flexible spending accounts.

Qualifications

• Education, experience, special skills, licenses, and certifications as outlined in the requirements section.

Skills

• Customer service skills.
• Attention to detail.
• Time management skills.
• Ability to follow instructions.
• Knowledge of dining and service protocols.

Benefits

• Professional development, training, and personal coaching through Mentor, Buddy, and Executive Director in Training Programs.
• Education loan assistance & scholarships.
• Financial and legal services.
• Team Member discounts.
• Health and Wellness resources.

MBK Senior Living

MBK Senior Living is committed to creating a positive work environment, inspiring people, and supporting goals. We are dedicated to supporting our team members, serving our residents, and achieving our goal of being the senior living provider of choice in each market we serve. We have been in operation for over 30 years and are proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017.

Equal Opportunity Employer

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.

Regulatory Disclosures

MBK Senior Living has certain regulatory requirements, including compliance with state licensing regulations, HIPAA, Resident Rights, and other relevant laws and regulations. Team members must not be considered an "Excluded Party" as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately.

HIPAA Disclosure

All Team Members prior to commencing employment and once employed must not be considered an "Excluded Party" as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.