Server - PT

About the role

The Server position at MBK Senior Living is dedicated to enhancing the dining experience for residents, family members, and visitors. This role requires a combination of customer service excellence, attention to detail, and a passion for hospitality.

Responsibilities

• Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner, ensuring customer satisfaction.
• Assists residents with meal/menu selections as necessary or requested.
• Uses proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.).
• Reviews residents' dietary needs, as outlined by the Supervisor.
• Tracks resident attendance at meals and provides that information in a timely manner to the appropriate person.
• Ensures that all residents are greeted and seated properly, making extra efforts to integrate new residents and make them feel welcome and comfortable.
• Ensures a clean and sanitary dining area and complies with all policies and procedures regarding the proper handling and serving of food.
• Displays tact and friendliness when dealing with residents, Team Members, and guests.
• Aids in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
• Serves, cleans, resets tables, returns dishes to kitchen.
• Cleans and sets up all dining and food service areas, including stocking condiments, pulling old items, and restocking as necessary.
• Cooperates and assists with other kitchen and dining services to ensure residents have a positive dining experience.
• Reports any safety or equipment issues to the Supervisor.

Requirements

• Age over 18 years or have proper work permit and authorization documentation.
• Complete a health screening and provide a negative TB test result (within the last 6 months or within 7 days of employment).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Good communication skills including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
• Mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
• Complete the dining room training course with CCG.
• Meet and maintain all state-specific regulatory requirements.

Physical Demands

• Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion.
• Able to move intermittently throughout the work day and throughout the community.
• Able to lift/carry 40+ lbs., push and pull carts as necessary.

Benefits

• Competitive salaries.
• Professional development, training, and personal coaching through Mentor, Buddy, and Executive Director in Training Programs.
• Education loan assistance & scholarships.
• Financial and legal services.
• Team Member discounts.
• Health and Wellness resources.
• Full-time Benefits Include: Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%.
• Childcare and eldercare assistance.
• Paid sick leave under the Colorado Healthy Families and Workplaces Act.

Pay

$15.50 to $17.50 per hour.

Schedule

Will be discussed upon interview.

Benefits

• Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%.
• Childcare and eldercare assistance.
• Paid sick leave under the Colorado Healthy Families and Workplaces Act.
• Flexible spending accounts.

Qualifications

• Exposure to restaurant operations or the ability to learn.
• Exposure to senior living environments or the ability to learn.
• Complete a health screening and provide a negative TB test result (within the last 6 months or within 7 days of employment).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Good communication skills including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
• Mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
• Complete the dining room training course with CCG.
• Meet and maintain all state-specific regulatory requirements.

Skills

• Customer service skills.
• Attention to detail.
• Time management.
• Problem-solving abilities.
• Communication skills.
• Physical stamina and mobility.

Benefits

• Professional development opportunities.
• Training and coaching programs.
• Health and wellness resources.
• Discounts on products and services.
• Flexible scheduling options.
• Accommodations for employees with disabilities.
• Opportunities for advancement within the organization.

Company Culture

MBK Senior Living fosters a culture of inspiring people, creating experiences, and supporting goals. We believe in empowering our team members to make a meaningful impact, build lasting relationships, and achieve their career aspirations.

Equal Opportunity Employer

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reasons.

Regulatory Disclosures

MBK Senior Living has pursued this goal for more than 30 years. We are committed to providing access, equal opportunity, and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. Regulatory disclosures for senior living communities with Medicaid residents, as well as other regulatory requirements, are provided in the job description.