Server - On-Mountain Dining - Winter 26-27

About the Company

Aspen Skiing Company, a division of Aspen One, owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—offering premium, sustainable, and transformative experiences in recreation, culture, and nature. The company also runs the Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, with over 40 ski lifts and 410 trails. Aspen One advances climate action, community engagement, and racial justice across its business units.

About the Role

The Restaurant Server provides exceptional dining experiences by taking orders, delivering food and beverages, and ensuring customer satisfaction in a fast-paced environment. This role requires balancing multiple tables while maintaining professionalism and attentiveness to guest needs. Strong communication, teamwork, and customer service skills are essential.

This position reports to the Restaurant Manager and is seasonal full-time for the 2026-2027 Winter Season.

Responsibilities

• Ensure all guests are served in a timely and professional manner
• Set tables, stock condiments, and ensure menus are clean and updated
• Stack and polish glassware and silverware
• Use sales techniques to suggest additional items and enhance the guest experience
• Provide alcoholic, non-alcoholic, and hot beverage service
• Operate POS system and handle cash/credit transactions
• Expedite food from kitchen to guest while maintaining cleanliness of serving equipment
• Maintain positive communication with service and kitchen staff
• Escalate guest comments and complaints to management
• Participate in daily cleaning operations (e.g., checking bathrooms, mopping, sweeping, vacuuming)
• Perform other duties as assigned

Requirements

• High School diploma or GED preferred
• One year of prior guest service experience preferred
• TIPS Certification preferred
• Strong knowledge of food and beverage menus, including ingredients and preparation methods
• Proficient in computer programs such as Microsoft Office or POS systems (preferred)
• Excellent customer service skills with a friendly and professional demeanor
• Ability to take accurate orders and communicate them effectively to the kitchen
• Strong multitasking skills to handle multiple tables and guest requests efficiently
• Knowledge of proper food handling, sanitation, and safety regulations
• Ability to recommend menu items and upsell food and beverage options
• Proficiency in using point-of-sale (POS) systems for order entry and payment processing
• Strong communication and active listening skills for guest interactions
• Ability to work in a fast-paced environment while maintaining attention to detail
• Effective problem-solving skills to handle guest concerns and special requests
• Basic math skills for processing payments and handling gratuities accurately
• Physical stamina to stand, walk, and carry trays for extended periods
• Ability to work collaboratively as part of a team to ensure smooth service flow
• Flexibility to work varied shifts, including nights, weekends, and holidays
• Ability to communicate and follow oral or written directions in English
• Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in the winter

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods
• Regularly work in wet, hot, and humid conditions for extended periods
• May be required to walk on slippery and uneven surfaces
• Must be able to constantly lift, push, or pull up to 50 lbs. individually or with assistance

Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks