Jobs · Customer Service · Colorado

Counter Server - On Mountain Dining - Winter 26-27

Aspen Skiing Company · Snowmass Village, CO · 6 days ago
On-siteCustomer ServiceFull-time

About the role

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Responsibilities

  • Operate POS system and handle cash/credit transactions
  • Perform a variety of food preparation and service related tasks including direct guest interaction ensuring that guests leave happy
  • Maintain a safe and stocked dining space for guests including wiping tables and chairs, discarding trash, stocking table top guest supplies
  • Participate in preparation, safe handling and service of food product according to applicable health codes, laws and the Chef’s/Manager’s specifications which will include the basic operating of cooking equipment
  • Provide responsible alcohol service to guests
  • Maintain a clean, sanitary and safe work environment through cleaning and organization to include but not limited to: storage areas, dining areas, restrooms, kitchen equipment, walk in fridge/freezer storage, trash, recycle, including task such as wiping tables and equipment, mopping, vacuuming, sweeping
  • Safely use a knife & be able to demonstrate consistency with knife cuts
  • Safely operate and be able to train others on the operation of various kitchen equipment to include but not limited to: oven, grill, flattop, soup kettles, slicers, robo-coupe, immersion blender
  • Report any problems with food product, kitchen equipment, work area, dining space and exterior of building to a Chef/Manager and make them aware of guest comment and concerns
  • Absorb and assist with storage of food, beverage and wood deliveries
  • Absorb and assist in keeping exterior spaces, safe and clean which may include: placing ski racks, snow removal and moving deck furniture
  • Assist with other duties as assigned

Qualifications

  • Must be 18 years or older
  • High School graduate preferred
  • Prior experience in a commercial kitchen preferred
  • TIPS Certification preferred
  • Proficient written and verbal communication English skills, Spanish a plus
  • Experience in guest facing roles
  • Basic computer and math skills required
  • Knowledge of food handling, safety and other restaurant guidelines
  • Excellent time management skills
  • Ability to work under stressful circumstances
  • Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
  • Ability to engage with customers in a positive and helpful manner
  • Ability to work in collaboration with others to achieve team goals
  • Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

Additional Information

  • Work Environment & Physical Demands
  • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
  • Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
  • Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance
  • Certain locations will require an employee to ski or snowboard

Job Benefits

  • Enrollment dates differ across the various programs.
  • Paid Time Off Programs
  • Paid Leave Programs
  • Employee Ski Pass
  • Other company perks

Reasonable Accommodations

To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer

At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

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