Dining Room Server (SEASONAL) - Crystal Mountain Hotel

Job Duties & Responsibilities

• Greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.
• Maintain an understanding of all menu items and ingredients and assist guests with any dietary or preparation questions and suggestions.
• Communicate directly with the back of the house crew to ensure that orders are delivered correctly, and all special requests are addressed and accommodated.
• Deliver food promptly, professionally, and within LOCATION established service expectations, including maintaining safe food handling, alcohol service, and sanitation standards.
• Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
• Understand LOCATION POS and F&B ticketing system software and correctly enter each order.
• Collect tickets, follow proper cash handling, and tip pool procedures.
• Ensure that the dining room/area is properly set up prior to and after service period.
• Keep clean and neat while meeting all established sanitation standards.
• May be asked to operate equipment, including iced tea/soda machine, soup well, coffee machine, fire extinguisher, etc.
• Maintain safe food handling and sanitation standards and assist with bussing tables during down periods.
• Take care of our guests and help answer their questions.
• Be familiar with property amenities, local recommendations, and fun things to do in the area.
• Perform other duties or special projects as assigned.

Requirements

• 1+ years previous experience in a food and beverage setting preferred.
• Must be able to obtain state food-handlers certification.
• Must be able to obtain state alcohol-servers certification.
• Serving is an active role, involving frequent bending, reaching overhead and squatting.
• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance.
• Pushing/pulling objects weighing up to 75 lbs. without assistance.
• Remaining on your feet for extended periods of time.
• Remaining stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day.
• Noise levels in the work environment can be moderate and occasionally loud (typical of a restaurant setting).
• Able to communicate effectively and understand written and verbal instructions in English.

Skills Needed

• Great customer service skills and a professional, friendly, low-drama attitude.
• Strong verbal communication skills and a team player mindset.
• Able to work in a fast-paced environment, and to keep on track, even when things get busy.
• A knack for keeping things neat and organized, and an eye for detail for all things food and beverage.

Benefits & Perks

• Work today, get paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all crew members starting day one!
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid time off for eligible crew members
• Holiday pay/ paid holidays
• Pet insurance
• Employee Assistance Program
• Discounted hotel rooms
• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
• Brand Perks -- Hotel discounts, outdoor life perks, and so much more!

Company Culture

• LOGE is made up of trail-wanderers, bikers, climbers, hammock-nappers, bbq-throwers, builders, and dreamers passionate about the outdoors, travel, philanthropy, and the environment.
• Their goal is to create unique lodging experiences in the center of great outdoor recreation hubs that give our guests a place to connect with others, try out new gear, and explore unfamiliar territory.
• They love to travel, they love the outdoors, and they believe community plays a huge role in both their lives and their adventures.

Contact Information

• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.
• This job description is only intended to provide a general description of the benefits and compensation applicable to this position.
• Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.
• Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.
• Learn more at www.logecamps.com | follow us and see what we're all about! @logecamps

Compensation Range

$17.13-$22.80