Server-Magnolia-Seasonal

Join a team that's been welcoming guests for more than a century. At Pinehurst, our culture is critical to delivering a consistent guest, member, and employee experience. Our purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our values are: Genuine Hospitality, Be Trustworthy, Good Stewards, and Inspired Innovation. If you’re seeking a heartfelt workplace, Pinehurst is the place for you.

About the role

This position's primary responsibility is to serve meals to our members and guests. Every role contributes to upholding our treasured culture, performs their job duties consistently, and handles other job duties as assigned in our ever-changing environment.

Responsibilities

• Present menu, answer questions, and make suggestions regarding food, beverages, wines, and service.
• Relay orders accurately to the kitchen and serve courses from the kitchen and service bars.
• Perform assigned side work and stock credenzas to standard operating procedures (SOP).
• Greet members/guests in a timely, friendly, professional manner. Use the member/guest's name at least three times during the service period.
• Efficiently deliver and serve food and/or beverage orders.
• Restock station for the next meal.
• Check out with supervisor.
• Be knowledgeable of menu items, preparation, and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of the Infogenesis system.
• Respond to and inform supervisor of any member/guest questions, complaints, suggestions, or maintenance issues.
• Attend resort training classes as required and outlet staff meetings as scheduled.
• Be available to work in various locations of Food and Beverage outlets depending on business levels.
• Be expected to work holidays wherever needed, even if your primary outlet is closed.

Requirements

• High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste, and smell.
• Occasionally required to balance and stoop, kneel, or crouch.
• Occasionally required to lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any employee from their current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.

Pay

$14-$25 average per hour annually.