Server

Study Hotels · Chicago, IL · 1 wk ago

On-siteManufacturingFull-time

Responsibilities

Provide the highest and most efficient level of hospitality and customer service expected by our guests.
Understand and improve dining service standards and guest relations.
Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
Explain menu items to guests, understand allergy concerns, and answer general inquiries.
Maintain accurate knowledge of all menu items and beverage programs.
Be a team player, assist others when and where necessary to ensure a seamless guest experience.
Complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas.
Maintain a safe and clean work environment.

Requirements

Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 2+ years experience in a fine dining or upscale casual environment.
Ability to work 6am to 3pm shift several times a week.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
Ability to stand for long periods indoors with a thematically climate-controlled workstation.

Qualifications

Desire to build knowledge of traditional cooking, wine, beer, and cocktails.

Skills

Customer service skills.
Teamwork and collaboration.
Attention to detail.
Communication skills.

Benefits

A comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Pay

Details about pay are not specified in the job posting.

Schedule

Hours of operation are seven days a week, 7AM to 10PM.

About Us

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois. The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100 seat Restaurant/Tavern, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state of the art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.

About Us

Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

About Us

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