Server

For nearly 60 years breakfast has been at the heart of what we do. We are now locally owned and under local management, with a renewed focus on quality food preparation and family-oriented dining. From the moment we open our doors until we say goodnight, you can enjoy our made-from-scratch buttermilk pancakes and crepes, signature Skillets, and the INN-credible V.I.B – where you can create your own Village Inn Breakfast. Enjoy unlimited hot coffee—we’ll leave the whole pot at the table for you.

Responsibilities

• Greeting and seating customers.
• Taking food and beverage orders and accurately entering them into the ordering system.
• Making menu item recommendations.
• Communicating any food allergy or special nutrition needs to kitchen staff.
• Ensuring all orders are filled quickly and accurately and that food is high quality.
• Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals.
• Promptly addressing any customer service issues and referring to management when necessary.
• Performing some cleaning duties, such as at the service station, around the kitchen, and in the dining area.
• Greet and take customers' orders within three minutes of being seated and deliver orders within ten minutes.
• Accurately take and enter guest orders in the computer system and have a strong knowledge of the menu to offer suggestions and choices.
• Serve menu items and beverages at appropriate temperatures, with proper garnishes and accompaniments.
• Exhibit integrity in all actions by meeting the company’s standards in appearance, grooming, security, and sanitation.
• Always show up in a clean apron, pressed shirt, clean pants, non-slip shoes, and a name tag.
• Clean and stock service areas and assigned server station.
• Pre-bus guest tables to enhance guest dining experience.
• Demonstrate respect for each individual by always communicating courteously and respectfully with the management team, co-workers, and guests during peak hours.
• Adhere to and follow all safe food handling and health department procedures.
• Complete opening and/or closing duties.
• Enthusiastically acknowledge guests with the company’s five-foot rule.
• Perform all other duties as assigned.

Requirements

• Must be 16 years old and meet any other state age or labor requirements.
• No one under the age of 18 may operate, clean, adjust, or touch a slicer or mixer.
• Successful completion of required training program, including watching videos, completing on-the-job checklists, and written quizzes.
• Minimum of six months of related experience is preferred.

Skills

• Must be able to follow menu specifications and recipes, read tickets, and maintain an organized and sanitary work area.
• Must be able to follow directions and work in a fast-paced, high-pressure, customer-responsive environment.
• Must be able to work in a team environment and communicate with co-workers and management.
• Uses sound judgment in day-to-day decisions by applying the company’s vision, values, and culture.

Benefits

• On-the-job training
• Flexible hours
• State-of-the-art POS system
• Direct deposit available
• Friendly and supportive work environments
• Discounted meals
• Health insurance if qualified
• Potential for advancement (we hire management within)

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel, and verbally communicate.
• Occasionally required to lift and/or move up to 75 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.