Server

About the role

SSP America is hiring Servers to work at our restaurants located inside the Milwaukee Airport. Our Servers are one of our most important customer service roles.

Responsibilities

• Answer questions and offer suggestions regarding food, beverages, and services of the facility
• Accurately input orders into the POS system
• Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
• Observe guests to anticipate their needs and respond to any additional requests
• Clear all dishes away from table
• Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
• Clear and reset all counters or tables at the conclusion of each course
• Other duties as assigned

Qualifications

• 6 months' experience working in retail or food service environment preferred
• High school diploma preferred
• Verbal and written communication skills
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit, as required by law
• Brand certification, as required
• Ability to remember, recite, and promote the variety of menu items
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
• Ability to stand and work in confined spaces for long periods of time

Pay

$4 / hour plus tips

Benefits

• Extra pay for holidays worked
• Career development and opportunities for advancement