Server
City Cellars HTX · Houston, TX · 1 wk ago
ManagementFull-time
City Cellars HTX is an elevated brunch + bistro concept rooted in bold flavors, craft cocktails, and curated hospitality. We’ve built a loyal following in Houston thanks to a commitment to quality, creativity, and consistent guest care. From brunch classics to wine-paired dinners and hidden speakeasy vibes, we’re all about creating memorable moments.
Responsibilities
- Greet guests with warmth, confidence, and professionalism.
- Guide guests through our seasonal brunch + bistro menu, offering thoughtful food and drink recommendations.
- Use strong sales techniques to increase check averages while keeping the guest’s best experience in mind.
- Execute service with accuracy, pacing, and poise—from order taking to wine service to course timing.
- Stay up-to-date on all menu items, ingredients, allergens, specials, and beverage offerings.
- Work with urgency while staying calm and composed, even during busy brunch rushes.
- Address guest concerns with professionalism and quick problem-solving.
- Collaborate with the kitchen, bar, and fellow FOH staff to deliver seamless hospitality.
- Follow all health codes and TABC regulations at all times.
Requirements
- At least 2 years of experience in a high-volume, full-service restaurant (bistro or brunch preferred).
- Strong knowledge of food, cocktails, and wine.
- TABC certified (or willing to be before start date).
- Excellent upselling and communication skills.
- A polished presence and professional demeanor.
- Strong sense of urgency, organization, and attention to detail.
- Team-first attitude with a willingness to help wherever needed.
- Commitment to hospitality as a craft, not just a shift.
Schedule
- Minimum of 4 shifts per week or 24 hours, including at least two weekend shifts (Saturday or Sunday).
- Consistent availability, punctuality, and communication are essential.
Benefits
- $2.13/hr + high tip potential
- Subsidized, full-coverage health insurance
- Sales-based Paid Time Off (earn PTO by hitting individual sales goals)
- Uniform reimbursement after 6 months
- Daily family meal
- Ongoing training in wine, cocktails, and service
- Staff support and opportunities for advancement
- A supportive, respectful work environment where your effort is noticed