Serv Dept Admin Assistant (CMD-505) (3681)

About the role

The Service Department Administrative Assistant performs all aspects of tasks associated with inside service, sales, and parts departments to meet WPI and customer needs. This includes assisting in building and processing service work orders, payroll management, dispatch, and customer relations. The position also coordinates and maintains the schedule of events for the service manager and service department.

Responsibilities

• Perform necessary administrative tasks for the Service and Parts Department
• Perform tasks required for maintaining Parts inventory
• Review and resolve inventory issues
• Assist in making necessary decisions for daily operations
• Perform other duties as assigned

Requirements

• 1 year of previous Department Administrative Assistant experience
• GED or High School Diploma
• Bilingual (English/Spanish) speaking and writing skills preferred
• Mechanical background or knowledge preferred

Skills

• Good phone etiquette and ability to manage a multi-line telephone
• Ability to meet goals and objectives set by the company
• Adherence to company policies and procedures
• Current driver’s license and acceptable driving record per WPI insurance carrier standards
• Ability to work flexible hours and days
• Typing speed of 25 words per minute
• Proficiency with Windows-based environment (Microsoft Word, Excel, PowerPoint, Access, and Outlook)
• Dependability and ability to work independently
• Customer service experience
• Ability to maintain good client relations
• Professional appearance
• Commitment to promoting and maintaining a clean, neat, and safe work environment
• Ability to operate various types of office equipment, including computers, fax machines, printers, and telephone systems
• Ability to protect company assets and interests

Schedule

Typical hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., with weekend hours as necessary.