Admin Assistant (35531)

Key Responsibilities

• Handle department, Virtual Office, and Registered Agent mail processing efficiently.
• Support the processing of Service of Process (SOPs) and jurisdictional filings.
• Answer incoming phone calls and support tickets, escalating issues as necessary.
• Maintain clear and courteous communication with clients and team members via phone and email.
• Manage correspondence, mail, and packages, ensuring timely distribution.
• Demonstrate a professional demeanor and positive attitude in all interactions.
• Afford assistance with miscellaneous administrative duties as assigned, supporting overall team objectives.

Required Skills

• Excellent phone and email etiquette with a professional appearance.
• Strong verbal and written communication skills.
• Exceptional organizational skills with keen attention to detail.
• Ability to multitask and work independently in a high-energy environment.
• Proficiency with MS Office applications (intermediate level).
• Customer service-oriented mindset with problem-solving capabilities.
• Reliable attendance and punctuality.

Nice to Have Skills

• Experience with corporate procedures or legal document processing.
• Knowledge of general administrative or clerical functions.
• Additional languages or technical skills that enhance communication.

Preferred Education And Experience

• A high school diploma or equivalent.
• A minimum of 2 years in customer service, administrative support, or related field.