Senior Warehouse Operations Support Specialist

Responsibilities

• Analyze operational processes and drive improvement initiatives
• Lead new warehouse setup projects, including layout review, SOP development, and KPI design
• Lead WMS enhancement activities (uploads, testing, validation)
• Develop and implement cost-reduction and productivity-improvement strategies
• Develop training programs and conduct operational training for site teams
• Analyze operational KPIs and drive improvement action plans
• Collaborate with PI, IT, and operations teams to improve overall warehouse efficiency
• Serve as PM for new customer onboarding or operational transition projects

Qualifications

• Bachelor’s degree in SCM, Business, Logistics, or related field
• 5+ years of warehouse/logistics operations experience
• Required: WMS/ERP operational experience and improvement project involvement
• PREFERRED: B2B/B2C fulfillment experience
• Strong analytical skills and KPI-driven decision-making
• Strong communication and project management skills
• Proficiency in Microsoft Office
• Willingness to travel within the U.S.
• Ability to work independently in a fast-paced, metrics-driven environment

Benefits

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• 401(K) Plan
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)