Senior Warehouse Specialist

What You’ll Do

• Cook up and execute domestic and international shipments, including carrier selection, shipping documentation, customs clearance activities, and Incoterms compliance.
• Directly chat with customers, freight carriers, and third-party logistics providers to ensure smooth, prompt, and precise shipment coordination.
• Partner with Customer Service and internal players to sync shipping schedules and back up on-time customer delivery commitments.
• Arrange and oversee transportation activities with freight carriers and 3PL partners to ensure cost-effective and efficient logistics execution.
• Handle and coordinate customer returns, collaborating with Quality and Inspection teams to decide on product disposition activities.
• Collaborate cross-departmentally with Quality, Sales, and Marketing to determine appropriate disposition of returned materials, including restock, scrap, or sample distribution activities.
• Manage logistics and documentation associated with marketing sample distribution and inventory movement activities.
• Lead cycle counts, month-end reconciliations, and year-end inventory activities to maintain high levels of inventory accuracy and control.
• Maintain accurate inventory records within SAP, including lot control, stock status management, and inter-site inventory transfers.
• Balance inventory levels between on-site and off-site warehouse locations, including replenishment coordination with third-party logistics providers.
• Utilize Excel and reporting tools to track warehouse metrics, inventory activities, and operational performance indicators.
• Support daily warehouse material flow activities for manufacturing and packaging operations while maintaining strong internal customer service.
• Coordinate incoming raw material deliveries, labeling activities, and indirect material distribution to internal stakeholders.
• Manage shipments to and from off-site sterilization providers while ensuring proper chain of custody and documentation accuracy.
• Drive warehouse organization and process improvements using lean warehousing practices, 5S methodologies, and continuous improvement principles.
• Identify operational improvement opportunities and support implementation of process enhancements aligned with Lean and Six Sigma methodologies.
• Support onboarding and training of warehouse personnel and contribute to the development and revision of SOPs and work instructions.
• Be a top-tier SAP user capable of resolving inventory discrepancies and executing complex inventory and warehouse transactions.
• Ensure all warehouse, shipping, and distribution activities comply with QSR, cGMP, safety requirements, and internal procedures.
• Perform other duties and projects as assigned.

What It Takes

• The role demands the ability to manage multiple complex warehouse and logistics activities simultaneously within a fast-paced manufacturing environment.
• The position exercises strong judgment, prioritization, and problem-solving skills while coordinating cross-functional requests, inventory activities, customer shipments, and third-party logistics operations.
• Success in this role requires strong attention to detail, operational ownership, effective communication, and a continuous improvement mindset focused on efficiency, accuracy, and customer service.

What You Bring

• A High School Diploma or GED is required; an Associate or Bachelor’s degree in Logistics, Supply Chain, or a related field is preferred.
• A minimum of 3 years of experience in warehousing, logistics, or inventory control within a manufacturing, medical device, pharmaceutical, or life sciences environment is required.
• Demonstrated expertise using SAP or equivalent ERP systems, including inventory transactions, reporting, and inventory management activities, is essential.
• Experience coordinating domestic and international shipments, freight carriers, customs documentation, and logistics activities is necessary.
• Knowledge of warehouse equipment operations, including forklifts and pallet jacks, is beneficial.
• Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities are required.
• Ability to work collaboratively across departments and communicate professionally with customers, vendors, and internal stakeholders is important.
• Ability to lift up to 50 pounds and perform physical warehouse activities as required is necessary.
• Proficiency with Microsoft Office applications, including Excel for data tracking and reporting activities, is essential.
• Advanced SAP experience with inventory modules, goods movement transactions, and warehouse reporting tools is a plus.
• Experience coordinating with third-party logistics providers and off-site sterilization partners is desirable.
• Knowledge of global shipping logistics, customs processes, and international transportation requirements is advantageous.
• Familiarity with Lean warehousing concepts, 5S methodologies, and continuous improvement initiatives is helpful.
• Experience supporting SOP development, warehouse process documentation, and operational training activities is beneficial.
• Strong understanding of inventory accuracy, warehouse optimization, and material flow best practices is important.
• Experience working within cGSM, QSR, or regulated manufacturing environments is advantageous.
• Ability to independently manage complex shipment schedules and inventory priorities in a dynamic operational setting is key.