Senior Warehouse Specialist

Job Description

• Oversee and physically participate in daily warehouse workflow, including receiving, put-away, picking, packing, staging, shipping, cycle counts, and inventory movement.
• Ensure customer orders are processed accurately, efficiently, and according to company standards.
• Maintain clean, organized, safe, and clearly labeled warehouse zones.
• Monitor order volume, backlog, fulfillment accuracy, and daily shipment completion.
• Support implementation and improvement of warehouse SOPs.

Inventory & Accuracy

• Maintain strong inventory control practices.
• Lead regular cycle counts and inventory audits.
• Investigate discrepancies and partner with internal teams to correct root causes.
• Ensure product locations, bin assignments, and inventory records are accurate.
• Support process improvements tied to ERP, order entry, and warehouse systems.

Team Leadership

• Supervise warehouse personnel, including training, coaching, scheduling, and daily task assignment.
• Set clear expectations for productivity, quality, attendance, safety, and professionalism.
• Cross-train team members to reduce single points of failure.
• Help recruit, onboard, and develop future warehouse employees.
• Address performance issues directly and constructively.

Shipping, Receiving & Vendor Coordination

• Cook up inbound and outbound freight activity.
• Work with carriers, freight partners, and internal departments to resolve shipping issues.
• Ensure packaging standards protect product quality and customer experience.
• Maintain documentation for shipments, receipts, damages, RMAs, and freight claims.

Safety & Compliance

• Enforce safe equipment use, proper lifting practices, housekeeping standards, and warehouse safety rules.
• Ensure forklifts, pallet jacks, racking, dock areas, ladders, and workstations are used properly.
• Report and address hazards quickly.
• Maintain compliance with company policies and applicable workplace safety requirements.

Qualifications

• 5+ years of experience in warehouse, distribution, logistics, or operations.
• 2+ years of experience as a team lead, supervisor, or warehouse manager.
• Strong knowledge of receiving, picking, packing, shipping, inventory control, and warehouse organization.
• Experience with ERP, WMS, inventory, or order management systems.
• Certified and able to operate warehouse equipment (forklift, pallet jack).
• Strong communication skills and ability to collaborate with sales, customer service, operations, and leadership.
• Ability to lift up to 50 lbs. and work full-time on-site in a warehouse environment.
• Strong attention to detail and a mindset of follow-through.
• Availability to work Monday–Friday on-site in Vernon Hills, IL.

Benefits

• Competitive base salary based on experience: $57,000-$68,000 annually
• Retail plan: 401K with automatic enrollment starting at 3% and 100% company match at 6% (if this election is made by employee)
• Health, Dental, and Life Insurance
• A stable, growing company where ownership is trusted and impact is visible
• A team with no egotrips, just people who build better together
• All necessary equipment to perform your role at the highest level