Senior Warehouse Operations Specialist

About the role

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries. Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles. In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team. At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Job Responsibilities

• Diagnose operational bottlenecks and design scalable solutions to improve picking, packing, replenishment, and inventory accuracy.
• Drive structured problem-solving efforts and implement Lean, Six Sigma, or Kaizen initiatives to increase labor efficiency and warehouse productivity.
• Partner with engineering and product teams to define and test system enhancements (e.g., WMS workflows, automation triggers, routing logic).
• Support peak season readiness through throughput modeling, labor planning, and workflow simulations.
• Build operational dashboards and define key metrics (UPH, DPMO, SLA adherence, etc.) to track improvement initiatives.
• Pilot and scale new warehouse technologies and automation solutions.
• Coach and influence site leadership on best practices in warehouse optimization and continuous improvement.
• Lead cross-functional projects in coordination with inbound, outbound, returns, and consolidation teams.

Job Requirements

• Bachelor’s degree in industrial engineering, Logistics, Operations Management, or related field; master’s preferred.
• 3+ years of experience in warehouse operations, process engineering, or supply chain optimization.
• Demonstrated success leading large-scale process improvement or warehouse transformation initiatives.
• Strong analytical skills with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
• Hands-on experience with WMS systems and warehouse automation technologies.
• Familiarity with labor planning, time studies, and engineered labor standards.
• Mandarin proficiency is a plus due to collaboration with China-based teams.
• Excellent communication and change management skills.

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holiday and sick days
• Employee discounts
• Free weekly catered lunch
• Dog-friendly office (available at select locations)
• Free gym access (available at select locations)
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverage

Pay

• Not specified

Schedule

• Not specified