Senior Vice President, Information Technology

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. The posting includes: description of role (About the role?), "Who Are We?" (maybe about organization), "Perks & Benefits" (benefits), "What You’ll Do" (responsibilities broken into subcategories). There's no explicit Pay or Schedule. So we should not include Pay or Schedule sections. Also no explicit Requirements/Qualifications/Skills separate; but responsibilities include many duties; we could treat "What You’ll Do" as Responsibilities. Could also have "About the role" maybe from first paragraph. "Who Are We?" could be About the organization but not required; we could include as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose headings that match content. We have: About the role (first paragraph), Responsibilities (What You’ll Do), Benefits (Perks & Benefits). Possibly also "About the organization" but not required; we could incorporate into About the role or skip. We must not repeat job title as heading. No Job ID. We need to preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO etc. The posting includes no such boilerplate visible. We must remove duplicated lines, navigation etc. The given text seems clean. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

... first paragraph(s) describing role ... maybe combine first two paragraphs: "Embark on a Journey of Impactful Adventure The Senior Vice President, Information Technology (SVP) leads and executes the technology function within the YMCA of Greater Brandywine's Strategy and Growth portfolio and reports to the Chief Strategy & Growth Officer. In partnership with executive, functional, and branch leaders, the SVP translates approved organizational priorities into a practical technology roadmap and reliable technology-enabled solutions. The role is accountable for operational excellence, cybersecurity, infrastructure, enterprise applications, data and analytics services, service delivery, systems integration, vendor management, and a high-performing, service-oriented IT team. The SVP maintains a comprehensive view of YGBW's applications, platforms, integrations, data sources, networks, devices, and technology vendors; administers consistent standards and processes; and ensures that the technology environment is secure, resilient, scalable, accessible, cost-effective, and responsive to the needs of members, program participants, donors, volunteers, employees, and communities." Then maybe a second paragraph about Who Are We? Could be included under About the role or separate About the organization. But instruction says use headings like About the role, Responsibilities, etc. We could add another heading "About the YMCA of Greater Brandywine" but not in list; better to stick to allowed headings. Could incorporate that info into About the role paragraph. Then Responsibilities: we need to list duties as

• . The "What You’ll Do" section has many bullet-like paragraphs each starting with a bold heading? Actually it's paragraphs with headings like "Technology Planning and Governance", "Department Leadership & Operating Model", etc. We need to turn each of those into list items? The instruction: Use
  • for any list of duties/requirements/benefits. So we should create a list where each duty is a list item. Could break each major heading as a list item, with subdetails maybe as nested lists or as part of the item text. We must preserve all substantive information; we can include subdetails inside the
  • as sentences. Thus we will create

    Responsibilities

    then each major section as
    • containing the description. We need to ensure we don't lose any content. Let's extract the sections: From "What You’ll Do": - Technology Planning and Governance - Partner with the Chief Strategy & Growth Officer and executive leadership to assess technology opportunities, risks, emerging trends, and investment options that support approved business and mission objectives. - Develop, recommend, and maintain a three- to five-year technology roadmap, in partnership with the Chief Strategy & Growth Officer and executive leadership, aligned with approved strategic priorities, financial plans, growth targets, service expansion, and operating needs. - Administer and continuously improve technology governance processes that clarify decision rights, manage demand, support business-case evaluation, coordinate the project portfolio, and track value realization. - Manage and enforce approved standards, policies, and processes for architecture, integration, interoperability, lifecycle management, accessibility, procurement, documentation, and responsible technology use. - Maintain an authoritative enterprise application and systems portfolio, including ownership, purpose, users, integrations, data classification, cost, contract terms, risk, support model, business criticality, and lifecycle status. - Manage application rationalization and shadow IT consolidation, reducing unnecessary duplication and ensuring that technology acquisitions and deployments follow approved review, security, data, integration, procurement, and support processes. - Partner with executive and branch leaders to redesign processes and ensure that technology investments solve meaningful business and community needs rather than automate inefficient practices. - Department Leadership & Operating Model - Lead a two-pillar IT department through the Senior Director, Information Technology and the Director, IT Systems & Analytics, establishing clear decision rights, service expectations, handoffs, shared priorities, and accountability across infrastructure and business systems. - Through the Senior Director, Information Technology, ensure effective leadership of endpoint and device management; application and network engineering; audiovisual support; onsite branch technology support; Level 1 help desk services; infrastructure operations; and escalation management. - Through the Director, IT Systems & Analytics, ensure effective leadership of Salesforce administration; data and account management; data entry and quality operations; reporting and analytics; database and SQL capability; integrations; and workflow automation. - Ensure the Technology Specialist role is positioned to provide responsive onsite support across branches, with particular accessibility to the Jennersville area, and possesses the audiovisual and customer-service capabilities needed for branch operations and events. - Ensure the Data & Reporting Analyst role provides database, SQL query, reporting, analytics, and automation capability while creating appropriate backup capacity and continuity for the Director, IT Systems & Analytics. - Use cross-training, documentation, succession planning, and shared operating procedures to reduce key-person dependencies and create reliable coverage across infrastructure, applications, data, reporting, and support. - Model a player-coach leadership approach by remaining accessible to the IT team, providing practical guidance on difficult problems, and stepping directly into high-impact situations when additional technical leadership, senior-level authority, or cross-functional coordination is needed. - Digital Transformation & Constituent Experience - Partner with business and functional leaders to implement approved digital transformation initiatives across membership, programs, childcare, philanthropy, marketing, health strategies, finance, human resources, facilities, and branch operations. - Lead the implementation, operational optimization, and support of Traction Rec, Salesforce, Marketing Cloud, and related platforms, ensuring adoption, data quality, integration, user-centered workflows, and measurable return on investment. - Enable approved omnichannel initiatives that connect web, mobile, email, contact center, in-branch, and community touchpoints and support personalized engagement across the constituent lifecycle. - Identify opportunities for automation, artificial intelligence, self-service, and workflow modernization while establishing appropriate safeguards, human oversight, equity considerations, and change-management plans. - Develop outcome measures for digital initiatives, including adoption, satisfaction, conversion, retention, productivity, service quality, and financial impact. - Data, Analytics & Responsible AI - Administer data governance standards and processes, in partnership with business data owners, including stewardship, definitions, quality, access controls, retention, privacy, and ethical use. - Partner with strategy, finance, membership, programs, marketing, philanthropy, and operations to build a reliable enterprise data model and a trusted source of organizational performance information. - Expand self-service analytics, executive dashboards, forecasting, segmentation, market intelligence, and predictive insight while ensuring that metrics are consistent and decision-ready. - Develop and oversee a responsible AI framework addressing approved use cases, data protection, bias, transparency, vendor risk, intellectual property, staff training, and monitoring. - Strengthen YGBW's ability to measure community reach, equitable access, program outcomes, household engagement, lifetime value, and progress against strategic priorities. - Cybersecurity, Privacy & Resilience - Direct and manage YGBW's cybersecurity and technology risk program, using a recognized framework and a risk-based roadmap appropriate for a multi-site nonprofit organization. - Maintain policies, controls, training, testing, and incident-response protocols that protect constituent, employee, donor, payment, health-related, and organizational information. - Ensure strong identity and access management, endpoint and network security, vulnerability management, security monitoring, vendor risk management, backup, recovery, and cyber insurance readiness. - Maintain and regularly test business continuity, disaster recovery, incident response, and crisis communication plans in partnership with operational and executive leaders. - Provide clear reporting to the Chief Strategy & Growth Officer and executive leadership on risk posture, material incidents, remediation progress, resilience, and compliance obligations. - Provide senior and operational leadership during significant cybersecurity events, technology outages, data incidents, and business disruptions, ensuring clear decision-making, coordinated response, timely communication, appropriate escalation, and effective follow-through. - Infrastructure, Applications & Service Excellence - Ensure the reliability, performance, security, scalability, and lifecycle management of networks, cloud services, devices, applications, telecommunications, identity platforms, and branch technology. - Establish service-management practices, service-level expectations, escalation paths, asset management, knowledge management, and performance reporting that deliver responsive and consistent support. - Maintain architecture and integration standards and plans that reduce duplication, technical debt, manual work, and disconnected data while supporting approved growth and partnership initiatives. - Balance innovation with disciplined operational management, ensuring that upgrades, maintenance, patches, licensing, backups, and end-of-life transitions occur proactively. - Champion accessibility, usability, and inclusive design across employee-facing and constituent-facing technology. - Financial Stewardship, Vendors & Portfolio Management - Develop and manage the technology operating budget, capital plan, forecasts, and total cost of ownership within YGBW's established planning and approval processes across hardware, software, services, staffing, cybersecurity, data, and transformation initiatives. - Prepare rigorous business cases and benefits-realization plans for leadership review, connecting proposed technology spending to mission impact, revenue, risk reduction, experience, efficiency, and capacity. - Lead vendor selection, contracting, negotiation, performance management, renewal decisions, and exit planning in partnership with Finance, Legal, Risk, and Procurement stakeholders. - Identify opportunities to consolidate platforms, optimize licensing, reduce avoidable cost, and reinvest savings in strategic capabilities. - Maintain transparent portfolio reporting on scope, schedule, budget, dependencies, risk, adoption, and outcomes. - Administer disciplined technology project and program management practices, including charters, requirements, resourcing, milestones, decision logs, risk and issue management, change control, testing, implementation readiness, adoption, and post-implementation review. - Lead delivery and provide quality assurance, in partnership with the Chief Strategy & Growth Officer and business sponsors, for YGBW's highest-risk, highest-value, and most cross-functional technology initiatives. - Recommend technology priorities within YGBW's planning and approval processes by balancing mission impact, organizational capacity, risk, cost, urgency, and long-term sustainability. - Leadership, Talent & Organizational Adoption - Lead, coach, and develop a high-performing IT and systems team with clear roles, measurable goals, succession plans, and a strong culture of accountability, curiosity, collaboration, and service. - Build appropriate internal capabilities while using external partners strategically; ensure institutional knowledge, documentation, and decision authority remain within YGBW. - Partner with business sponsors to manage organizational change for major technology initiatives, including st (cut off). 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