Senior Vice President, Facilities Operations

It’s exhilarating to find yourself at a pivotal moment in history—and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure. And we’d like to invite you to join us.

About the Role

The Senior Vice President, Facilities Operations will be responsible for leading multiple facilities regions and charged with providing the leadership, strategic vision, tactical execution, and business acumen to support the diverse platform-wide facilities needs throughout QTS. This person is responsible for coordinating, synthesizing, and integrating all aspects of corporate real estate management, financial analysis, master planning, and new construction together with direct facilities management of existing facilities, including infrastructure maintenance, data center operations, and business continuity/disaster recovery procedures for all assigned owned and leased properties. This person will also be responsible for managing multi-million-dollar annual capital and expense budgets.

Responsibilities

• Maintain, establish, and implement facilities policies, procedures, and organizational structure within the boundaries established by the senior management team and corporate policy while ensuring no contradiction with federal, state, and local operating regulations or laws.
• Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partnership.
• Supervise the preparation and implementation of effective operating budgets for each Data Center in their assigned region.
• Oversee operations budget to ensure compliance with organizational expenditure requirements.
• Through a staff of Data Center Directors and other leaders, ensure the proactive delivery of corporate services supporting space planning, power and cooling services, headcount projections, planning, budgeting, capital projects, maintenance, janitorial services, landscaping, and business continuity/disaster recovery for facilities.
• Provide matrixed leadership in conjunction with Regional Leaders and other line-of-business owners to ensure operational standards are achieved.
• Help negotiate improvement project contracts as needed on leased and owned real estate.
• Confer with professional staff to find resolutions to operational problems, authorize operational procedures, and approve all major estimates.
• Maintain positive relationships and communication with staff and executive-level management.
• Utilize comparative evaluations between facilities and key performance indicators (ITIL and International Facilities Management Association) to monitor the effectiveness of operational programs at each Data Center through benchmarking and the utilization of best practices.
• Ensure facilities’ compliance with all governmental operating guidelines.
• Obtain and keep current all necessary licenses, permits, and certifications as required.
• Participate in community activities and organizations as appropriate through the maintenance of professional association affiliations and participation within association programs.
• Drive innovation into facilities programs/systems with an environmentally conscious attitude of "go green."
• Participate on acquisition teams to assess potential facilities as needed.

Requirements

• Bachelor’s degree in Business, Engineering, Architecture, related area, or equivalent professional experience.
• Fifteen or more years’ experience in facilities management, Data Center management, corporate/military engineering, or other related field.
• Five or more years’ people management experience, with experience in managing teams "virtually" preferred.
• Strong knowledge of related regulations and laws and general knowledge of electrical systems, mechanical systems, maintenance, environmental codes, and safety codes (OSHA, EPA, DOT, ADA, and NFPA).
• Working knowledge of construction practices, building codes, and project management.
• Experience having P&L responsibility, budgeting, and financial model development.
• US Citizenship for this position is required by law due to federal customer contracts.

Preferred Qualifications

• Master’s Degree (MBA, MPA, or Master’s in Engineering or Construction Management or related field) or 20+ years related work experience and/or training.

Skills

• Proven leadership, management, interpersonal, negotiation, organizational, analytic, and communication skills.
• Keen planning skills along with the ability to lead through influence and be a proactive partner with a strong customer service orientation who builds relationships by building trust.
• Ability to solve problems at a strategic and functional level.
• Excellent oral and written communication skills.
• Solid work ethic and unquestioned integrity.
• Good judgment, strategic agility, and good decision-making skills.
• Ability to work well in a collaborative, team-oriented environment.

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Every employee is bonus or commission eligible.
• Generous PTO, Paid Volunteer Days, plus Floating Holidays.
• Stock Purchase Plan (SPP).
• 11 paid Holidays Annually/Holiday compensation when worked.
• Pet and Legal Insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental Leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Wellness Program.
• Tuition Reimbursement Program.
• Medical, dental, vision, life, and disability insurance.
• Flexible spending and HSA accounts.
• Paid holidays and paid time off.
• Paid volunteer days.
• Employee assistance program.
• Tuition assistance.
• Parental leave.
• Military leave assistance.

Pay

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. The estimated pay range for this role, if based in Virginia, is: $259,781.93 - $397,275.84.