Senior Vice President & Chief Operating Officer WellSpan Medical Group Service Lines
Straategic Leadership
Develops and implements strategic plans for service lines in alignment with WellSpan Health’s mission, vision, and goals with a focus on growth of market share, financial stability, and care redesign.
Identifies and pursues opportunities for growth, including new service lines, new services, practice acquisitions, and strategic partnerships.
Led the development and execution of operational strategies to improve service delivery, patient access, facility strategies, and care coordination.
Oversees the integration of clinical and non-clinical services to ensure seamless patient care and operational efficiency.
Operational Management
Ensures the efficient and effective operation of all service lines, including staffing, budgeting, resource allocation, and performance management.
Implements best practices and operational standards to optimize productivity, reduce costs, and enhance the quality of care.
Develops and monitors key performance indicators (KPIs) to measure success and drive continuous improvement.
Oversees the implementation of technology solutions to support clinical operations, patient access, and provider productivity.
Financial Oversight
Directs budget strategy and performance across all service lines to ensure financial strength, sustainability, and growth.
Rigorously monitors financial performance, identifies opportunities to improve margin and efficiency, and drives corrective action as needed.
PARTNERED WITH FINANCE TO DEVELOP FINANCIAL REPORTS, FORECASTS AND BUSINESS CASES THAT INFORM INVESTMENT AND STRATEGIC DECISION-MAKING.
Quality and Safety
Ensures the delivery of high-quality, patient-centered care across all service lines.
Implements quality improvement initiatives and patient safety programs to enhance clinical outcomes and patient satisfaction using Lean tools.
MONITORS COMPLIANCE WITH REGULATORY REQUIREMENTS AND ACCREDITATION STANDARDS.
Leadership and Team Development
Provides visionary leadership and mentorship to service line dyads, directors, managers, and staff.
Fosters a culture of collaboration, accountability, and continuous learning.
Promotes professional development opportunities and succession planning to build a strong leadership pipeline.
LEADS EFFORTS TO IMPROVE TEAM MEMBER ENGAGEMENT, SATISFACTION, AND RETENTION.
Stakeholder Engagement
BUILDS AND MAINTAINS STRONG RELATIONSHIPS WITH MEDICAL STAFF, REGIONAL SVPs, HOSPITAL LEADERSHIP, COMMUNITY PARTNERS, AND OTHER STAKEHOLDERS.
REPRESENTS THE MEDICAL GROUP IN VARIOUS FORUMS INCLUDING COMMUNITY EVENTS, INDUSTRY CONFERENCES, AND PROFESSIONAL ASSOCIATIONS.
COMMUNICATES EFFECTIVELY WITH INTERNAL AND EXTERNAL STAKEHOLDERS TO PROMOTE WELLSPAN HEALTH’S VISION, GOALS, AND ACHIEVEMENTS.
Qualifications
Master's Degree in healthcare administration, business administration, or a related field required.
At least ten years progressive leadership experience in healthcare administration, with a focus on service line management and operations required.
Proven track record of driving strategic initiatives, improving operational efficiency, and achieving financial goals.
Experience in managing large, multi-specialty medical groups or healthcare systems.
Team Member Benefits
Sign on incentives for new employees.
Medical, dental and vision insurance.
Life and accidental death insurance.
PTO bridging.
Short term disability.
Contact us to learn more.