Senior Vice President, AI & Technology Programs

About the role

Zeno Group is seeking a SVP, AI & Technology Programs to join our dynamic team. Reporting to the Head of AI & Innovation, this role plays a key role in accelerating AI adoption and business transformation across the agency.

Responsibilities

• Lead workflow transformation programs across Zeno's offices, helping teams identify opportunities to improve how work gets done through AI, automation and emerging technologies.

• Facilitate working sessions with teams and stakeholders to map workflows, identify opportunities for improvement and drive alignment around solutions, ownership and implementation plans.

• Design and deliver training programs, workshops and best practices that help employees build confidence, strengthen capabilities and adopt AI-powered ways of working.

• Evaluate AI tools, platforms and vendor solutions, providing recommendations based on business needs, workflow impact and long-term organizational value.

• Drive alignment, maintain momentum and deliver results across complex initiatives.

• Manage multiple priorities and stakeholder groups.

• Support client teams in AI-related conversations, helping navigate usage standards, implementation considerations and opportunities to enhance client work through AI-enabled solutions.

• Help ensure AI tools and workflows align with company policies, responsible AI practices and data privacy requirements while partnering with sister agencies on shared initiatives and learning opportunities.

Requirements

• 15+ years of experience in technology, operations, consulting, organizational transformation or related fields, including experience leading AI, automation or digital transformation initiatives.
• Proven success facilitating workshops and leading large-scale business transformation initiatives across cross-functional teams.
• Exceptional communication and presentation skills, with the ability to translate complex technologies into clear, actionable recommendations that build confidence and trust.
• Experience engaging with practitioners, client teams and senior leaders, adapting communication styles to meet the needs of different audiences.
• A strong understanding of AI tools and their practical applications within business environments, with the ability to evaluate solutions based on workflow impact and organizational needs.
• Experience assessing technology solutions and making recommendations regarding implementation, adoption and change management.
• Demonstrated ability to drive alignment, maintain momentum and deliver results across complex initiatives.
• Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholder groups.
• A background in change management, organizational development or business transformation.
• Familiarity with AI governance, responsible AI frameworks and emerging industry best practices.
• Experience evaluating and selecting technology platforms for organization-wide deployment.
• Prior experience within public relations, communications, advertising, marketing or related agency environments.

Qualifications

• Curious, collaborative mindset with a passion for learning, problem solving and helping teams embrace new ways of working.
• Commitment to responsible AI adoption and creating meaningful business impact through technology.

Skills

• Strategic thinking and problem-solving skills.
• Ability to communicate complex ideas clearly and effectively.
• Project management and organizational skills.
• Experience with AI tools and technologies.
• Leadership and facilitation skills.
• Client-facing experience.

Benefits

• Competitive salary range: $160,000 to $235,000 USD.
• Health, dental, and vision insurance.
• Short and long-term disability coverage.
• Mental health support through the Be Kind to Your Mind program.
• Employee resource groups for community and support.
• Flexible vacation, paid holidays, and self-care days.
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and access to a certified financial coach.
• Unique ZenoFit program for personal wellness.

Pay

$160,000 to $235,000 USD

Schedule

Full-time

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
• We offer a variety of medical, dental and vision insurance with prescription plans.
• We provide a best-in-class employee assistance program for mental health services.
• We encourage bringing your authentic self to Zeno and participating in our employee resource groups which build communities for sharing and support.
• We support work/life balance with generous vacation, paid holidays, and self-care time.
• We offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and access to a certified financial coach.
• We provide a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.