Senior Vice President, AI & Technology Programs

About the role

Zeno Group is seeking a SVP, AI & Technology Programs to join our dynamic and innovative team. This role plays a key role in accelerating AI adoption and business transformation across the agency.

Responsibilities

• Lead workflow transformation programs across Zeno's offices, helping teams identify opportunities to improve how work gets done through AI, automation and emerging technologies.

• Facilitate working sessions with teams and stakeholders to map workflows, identify opportunities for improvement and drive alignment around solutions, ownership and implementation plans.

• Design and deliver training programs, workshops and best practices that help employees build confidence, strengthen capabilities and adopt AI-powered ways of working.

• Evaluate AI tools, platforms and vendor solutions, providing recommendations based on business needs, workflow impact and long-term organizational value.

• Drive alignment, maintain momentum and deliver results across complex initiatives.

• Manage multiple priorities and stakeholder groups.

• Support client teams in AI-related conversations, helping navigate usage standards, implementation considerations and opportunities to enhance client work through AI-enabled solutions.

• Help ensure AI tools and workflows align with company policies, responsible AI practices and data privacy requirements while partnering with sister agencies on shared initiatives and learning opportunities.

Requirements

• 15+ years of experience in technology, operations, consulting, organizational transformation or related fields, including experience leading AI, automation or digital transformation initiatives.
• Proven success facilitating workshops and leading large-scale business transformation initiatives across cross-functional teams.
• Exceptional communication and presentation skills, with the ability to translate complex technologies into clear, actionable recommendations that build confidence and trust.
• Experience engaging with practitioners, client teams and senior leaders, adapting communication styles to meet the needs of different audiences.
• A strong understanding of AI tools and their practical applications within business environments, with the ability to evaluate solutions based on workflow impact and organizational needs.
• Experience assessing technology solutions and making recommendations regarding implementation, adoption and change management.
• Demonstrated ability to drive alignment, maintain momentum and deliver results across complex initiatives.
• Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholder groups.
• A background in change management, organizational development or business transformation.
• Experience designing and delivering training programs across large organizations.
• Familiarity with AI governance, responsible AI frameworks and emerging industry best practices.
• Experience evaluating and selecting technology platforms for organization-wide deployment.
• Prior experience within public relations, communications, advertising, marketing or related agency environments.

Qualifications

• Curious, collaborative mindset with a passion for learning, problem solving and helping teams embrace new ways of working.
• Commitment to responsible AI adoption and creating meaningful business impact through technology.

Skills

• Strong understanding of AI tools and their practical applications within business environments.
• Exceptional communication and presentation skills.
• Experience facilitating workshops and leading large-scale business transformation initiatives.
• Ability to design and deliver training programs across large organizations.
• Experience assessing technology solutions and making recommendations regarding implementation, adoption and change management.
• Strong project management and organizational skills.
• Experience in change management, organizational development or business transformation.
• Experience in public relations, communications, advertising, marketing or related agency environments.

Benefits

At Zeno Group, we offer a comprehensive benefits package that includes:

• Health, dental, and vision insurance with prescription plans.
• Short and long-term disability coverage.
• A paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• A 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and free access to a certified financial coach.
• A monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.

We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals. Zeno Group, Inc. provides equal employment opportunities to applicants and employees without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations.