Senior Vice President, AI & Technology Programs
About the role
Zeno Group is seeking a SVP, AI & Technology Programs to join our dynamic team. This role plays a key role in accelerating AI adoption and business transformation across the agency.
Responsibilities
Lead workflow transformation programs across Zeno's offices, helping teams identify opportunities to improve how work gets done through AI, automation and emerging technologies.
Facilitate working sessions with teams and stakeholders to map workflows, identify opportunities for improvement and drive alignment around solutions, ownership and implementation plans.
Design and deliver training programs, workshops and best practices that help employees build confidence, strengthen capabilities and adopt AI-powered ways of working.
Evaluate AI tools, platforms and vendor solutions, providing recommendations based on business needs, workflow impact and long-term organizational value.
Drive alignment, maintain momentum and deliver results across complex initiatives.
Manage multiple priorities and stakeholder groups.
Support client teams in AI-related conversations, helping navigate usage standards, implementation considerations and opportunities to enhance client work through AI-enabled solutions.
Help ensure AI tools and workflows align with company policies, responsible AI practices and data privacy requirements while partnering with sister agencies on shared initiatives and learning opportunities.
Requirements
- 15+ years of experience in technology, operations, consulting, organizational transformation or related fields, including experience leading AI, automation or digital transformation initiatives.
- Proven success facilitating workshops and leading large-scale business transformation initiatives across cross-functional teams.
- Exceptional communication and presentation skills, with the ability to translate complex technologies into clear, actionable recommendations that build confidence and trust.
- Experience engaging with practitioners, client teams and senior leaders, adapting communication styles to meet the needs of different audiences.
- A strong understanding of AI tools and their practical applications within business environments, with the ability to evaluate solutions based on workflow impact and organizational needs.
- Experience assessing technology solutions and making recommendations regarding implementation, adoption and change management.
- Demonstrated ability to drive alignment, maintain momentum and deliver results across complex initiatives.
- Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholder groups.
- A background in change management, organizational development or business transformation.
- Familiarity with AI governance, responsible AI frameworks and emerging industry best practices.
- Experience evaluating and selecting technology platforms for organization-wide deployment.
- Prior experience within public relations, communications, advertising, marketing or related agency environments.
Qualifications
- Curious, collaborative mindset with a passion for learning, problem solving and helping teams embrace new ways of working.
- Commitment to responsible AI adoption and creating meaningful business impact through technology.
Skills
- Strategic thinking and problem-solving skills.
- Excellent interpersonal and communication skills.
- Ability to work collaboratively with diverse teams.
- Knowledge of AI tools and their practical applications.
- Experience in leading and managing change initiatives.
- Strong project management and organizational skills.
Benefits
The pay range for this role is $160,000 to $235,000 USD. Additional benefits include:
- Health, dental, and vision insurance with prescription plans.
- Short and long-term disability coverage.
- Be Kind to Your Mind program offering a paid subscription to Headspace and access to mental health providers and other services through an employee assistance program.
- Flexible spending accounts.
- Tuition assistance.
- Life insurance.
- Free access to a certified financial coach.
- Monthly allowance for activities in personal life that bring joy and keep you healthy.