Senior Vice President, AI & Technology Programs

About the role

Zeno Group is seeking a SVP, AI & Technology Programs to join our dynamic team. This role plays a key role in accelerating AI adoption and business transformation across the agency.

Responsibilities

• Lead workflow transformation programs across Zeno's offices, helping teams identify opportunities to improve how work gets done through AI, automation and emerging technologies.
• Facilitate working sessions with teams and stakeholders to map workflows, identify opportunities for improvement and drive alignment around solutions, ownership and implementation plans.
• Design and deliver training programs, workshops and best practices that help employees build confidence, strengthen capabilities and adopt AI-powered ways of working.
• Evaluate AI tools, platforms and vendor solutions, providing recommendations based on business needs, workflow impact and long-term organizational value.
• Drive alignment, maintain momentum and deliver results across complex initiatives.
• Manage multiple priorities and stakeholder groups.
• Support client teams in AI-related conversations, helping navigate usage standards, implementation considerations and opportunities to enhance client work through AI-enabled solutions.
• Help ensure AI tools and workflows align with company policies, responsible AI practices and data privacy requirements while partnering with sister agencies on shared initiatives and learning opportunities.

Requirements

• 15+ years of experience in technology, operations, consulting, organizational transformation or related fields, including experience leading AI, automation or digital transformation initiatives.
• Proven success facilitating workshops and leading large-scale business transformation initiatives across cross-functional teams.
• Exceptional communication and presentation skills, with the ability to translate complex technologies into clear, actionable recommendations that build confidence and trust.
• Experience engaging with practitioners, client teams and senior leaders, adapting communication styles to meet the needs of different audiences.
• A strong understanding of AI tools and their practical applications within business environments, with the ability to evaluate solutions based on workflow impact and organizational needs.
• Experience assessing technology solutions and making recommendations regarding implementation, adoption and change management.
• Demonstrated ability to drive alignment, maintain momentum and deliver results across complex initiatives.
• Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholder groups.
• A background in change management, organizational development or business transformation.
• Experience designing and delivering training programs across large organizations.
• Familiarity with AI governance, responsible AI frameworks and emerging industry best practices.
• Experience evaluating and selecting technology platforms for organization-wide deployment.
• Prior experience within public relations, communications, advertising, marketing or related agency environments.

Qualifications

• Curious, collaborative mindset with a passion for learning, problem solving and helping teams embrace new ways of working.
• Commitment to responsible AI adoption and creating meaningful business impact through technology.

Skills

• Strategic thinking and problem-solving skills.
• Ability to communicate complex ideas clearly and effectively.
• Project management and organizational skills.
• Experience with AI tools and technologies.
• Experience with change management and organizational development.

Benefits

• Competitive salary range: $160,000 to $235,000 USD.
• Health, dental, and vision insurance with prescription plans.
• Short and long-term disability coverage.
• Mental health support through the Be Kind to Your Mind program.
• Employee resource groups for community building and support.
• Flexible vacation, paid holidays, and self-care time.
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and access to a certified financial coach.
• Monthly allowance for activities that bring joy and keep you healthy.

Pay

The pay range for this role is $160,000 to $235,000 USD. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.

Schedule

Full-time position.

Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.

About Zeno Group

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRWeek Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.