Senior UX Designer (Hybrid)

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.

Culture

The Culture at Rewards Network is one of collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The UX Designer owns end-to-end design across the experiences connecting our 25M+ dining members with 20,000+ partner restaurants, plus the merchant tools restaurants use to connect. Translates member behavior, merchant needs, and partner brand standards into intuitive, accessible experiences across consumer and merchant websites and apps. This is a hands-on IC role for a Figma-fluent designer who uses AI to move faster without losing craft, and has strong opinions on consumer loyalty and B2B SaaS product experience. This designer is our first dedicated UX hire (so an ownership mindset is a must) and will stand up the design system, processes, and standards we rely on going forward – working lean by building on established design-system foundations rather than bespoke work wherever possible. This is a hybrid position that requires in-office presence 3 days a week (Tuesday-Thursday) in Chicago.

What You’ll Bring to the Table

• Develop and maintain back-end features for web applications using modern languages and frameworks.
• Design and build scalable, maintainable system architectures, including RESTful microservices.
• Integrate and manage relational databases to ensure efficient data storage and retrieval.
• Implement event-driven and streaming solutions to support real-time data processing.
• Write high-quality, well-tested code to ensure reliability, performance, and scalability.
• Partner with cross-functional teams to deliver solutions aligned with business goals and timelines.
• Ensure security best practices are embedded across back-end systems and data flows.
• Contribute to continuous improvement of development processes, tools, and best practices.

Education, Certifications and Experience

• Bachelor’s in Design, HCI, Visual Design, or related field — or equivalent experience.
• 8+ years of UX / product design shipping consumer or B2B SaaS products across native (iOS/Android) and web platforms.
• Significantly contributed to or owned a design system at scale using Figma.
• Product instincts and user empathy.
• AI-assisted design fluency; clear on where AI helps and where it doesn’t.
• User-centered design: research, usability testing, heuristic evaluation, journey mapping, prototyping.
• Visual craft: typography, color, layout, hierarchy, motion.
• WCAG 2.1 AA in practice.
• Agile delivery tools: JIRA, Confluence, FigJam/Miro, Maze/UserTesting.
• Can present and defend design decisions to leadership and partners.

Preferred Experience

• Designing Loyalty, rewards, AI, gamification, or habit-forming products.
• Industry experience with B2B SaaS, restaurant, dining, hospitality, or partnerships-driven businesses.
• Experimentation programs (A/B testing) and behavioral data informing design.
• Front-end fundamentals (HTML, CSS, basic JS; familiarity with React / Reactive Native a plus) sufficient to collaborate with engineers.
• AI tools (Figma AI, generative image, LLM-based design/content) used in a real product workflow.

What You’ll Love About Us

• Comprehensive benefits package, which includes:
• This is a full-time, exempt position. The base salary range for this role in Chicago is $150,000–$175,000 annually, depending on candidate's experience, as well as skills, and other factors.
• This role is also eligible for an annual bonus target of 10%, bringing total target compensation to $165,000–$192,500.
• Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
• Generous dining reimbursement when you dine with our restaurant clients
• 2023 Medical Plan Options: Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Rx n Go, offering certain prescriptions for free
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
• Employee Life Assistance Program
• Hybrid working environment in a new office space downtown near the Metra Train stations and catered lunches on Tuesdays.

Equal Opportunity Employer

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.