Senior UX Designer
Position Summary
The Senior UX Designer leads the development and enhancement of user experience strategies by conducting comprehensive research, analyzing data, and synthesizing insights to inform design solutions. This role collaborates with stakeholders to align business goals with user needs, driving innovative interaction and visual designs.
What you'll do
Conduct user research including interviews, surveys, and contextual inquiries to identify experience gaps and inform design strategies.
Develop and refine interaction designs and user journeys based on data analysis and emerging consumption trends.
Collaborate with stakeholders to align design solutions with business goals and communicate technical concepts clearly.
Create prototypes and detailed design specifications using tools like Figma, ensuring consistency with style guides and usability standards.
Lead usability testing, analyze feedback, and iterate designs to enhance user satisfaction and product effectiveness.
Manage partnerships and provide expert guidance to support business and customer needs.
About the team
The AI Assistance & Support team designs advanced AI solutions that enhance associate experiences across stores and corporate locations. They leverage expertise in user experience design, stakeholder management, and user research to develop intuitive interaction models and customer journey maps. They utilize prototyping and AI systems to improve usability and foster innovation, collaborating closely with business partners to translate research insights into actionable strategies that boost engagement and operational efficiency.
What you'll bring
Extensive user experience design experience: user research, journey mapping, and interaction design.
Experience in designing AI experiences, including AI platforms, multi-agent experiences, multi-channel AI experiences, or AI assistants.
Proficiency in prototyping tools such as Figma, strong use of AI design and artificial intelligence systems in prototyping/building.
Demonstrated ability to manage and engage stakeholders through effective communication and partnership building.
Expertise in analyzing and synthesizing data from multiple sources to inform design decisions and improve user outcomes.
Strong skills in usability testing, iteration, applying user-centered design principles across platforms.
Ability to independently develop actionable insights and deliver scalable, consistent design solutions aligned with business goals.
Benefits
Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
The annual salary range for this position is $90,000.00 - $180,000.00. Additional compensation includes annual or quarterly performance bonuses.
Minimum Qualifications
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Preferred Qualifications
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate).
Driving product development in a user experience area.
Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
Related industry experience (for example, retail, supply chain, eCommerce, healthcare).
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area.
Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.