Senior User Experience Researcher

About the role

Oracle Health's Design and Human Factors Research teams are embarking on a bold new mission to completely reimagine the experience of our healthcare applications—from core EHR systems to the patient journey and everything in between. Oracle's User Experience (UX) organization is seeking a Senior Human Factors Researcher to join our forward-thinking team.

Responsibilities

• Apply your human factors expertise, your knowledge of principles and standards, and the most effective research methods to tackle diverse and important challenges in healthcare technology.
• Take a scientific, empirical approach to research that is rigorous, standardized, and peer-reviewed—while also leaving room for creativity and innovation.
• Conduct quantitative and qualitative research to understand context of use, opportunities for improvement, and validate the usefulness and success of a design against user needs, and established usability and safety goals.
• Lead investigations of complex and dynamic interactions across clinical roles, care settings, products, and time horizons.
• Ensure that all activities meet regulatory standards and support best-in-class quality and safety for our products.
• Produce research outcomes that directly inform product strategy and design, validating the usefulness, safety, and effectiveness of Oracle Health's solutions.
• Work hand-in-hand with UX Design and Product leaders to ensure our designs meet functional and end-user needs, uphold internal standards, and follow industry heuristics.

Qualifications

• Bachelor's degree in Psychology, Ergonomics, Human-Computer Interaction, Industrial Engineering, Informatics or related field.
• 5+ years of performing user research on software, preferably in safety critical and/or regulated industries.
• Experience with Healthcare software is a plus.
• Strong scientific background with a foundation in research methods, cognition, ergonomics, perception, and human decision-making.
• Solid understanding of human factors principles, usability principles, and interface design best practices.
• Proactive and organized multitaskers who works well under time pressures.
• Outstanding written and verbal communication skills with a fluency in English.
• Able to distil research insights into audience-appropriate formats that drive a shared understanding of opportunities and risks.
• Able to work additional or irregular hours as needed and allowed by local regulations.