Senior Transportation Coordinator

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements.

About the role

The Senior Logistics Coordinator is responsible for transportation load planning and order management prior to shipment, as well as managing specialized recovery and ensuring on-time delivery. This position is not eligible for Visa Sponsorship.

Responsibilities

• Operational Responsibilities:
  • Execute product transportation efficiently and effectively by leveraging available tools and processes to surpass service expectations.
  • Collaborate with cross-functional teams, including customer service, carriers, facilities, and deployment, while maintaining a professional demeanor in all forms of communication (in-person, phone, email, meetings, etc.).
  • Demonstrate initiative and make informed decisions independently, considering customer needs, facility requirements, and carrier capacity, while escalating issues as necessary.
  • Support the Nestlé Operational Master Plan, Continuous Excellence Initiatives, and Continuous Process Improvement efforts.
  • Address and resolve conflicts and discrepancies in a positive, professional, and timely manner.
• Functional Duties for Planning:
  • Manage planning anomalies and analyze non-routine problems to understand underlying issues.
  • Conduct final validation of plans and maintain accurate data.
  • Establish connections between appointments and transit times.
  • Create fully optimized freight orders.
  • Perform initial carrier selection and manage exceptions (including order changes, rush requests, and accessorial validation).
  • Oversee day-to-day carrier management.
• Functional Duties for Service:
  • Manage on-time pick-up and delivery schedules.
  • Track shipments in transit and identify potential risks for mitigation.
  • Maintain accurate date and appointment management.
  • Handle exceptions.
• Administrative Responsibilities:
  • Foster strong working relationships with both internal and external customers.
  • Communicate daily regarding successes and areas for improvement.
  • Engage in continuous education regarding Transportation and Supply Chain practices.
  • Handle confidential information with discretion.
• Additional Duties:
  • Perform other assigned tasks, which may include attending meetings, participating in projects, traveling, and undergoing training, all aimed at maximizing value for Nestlé.

Requirements

• High School Diploma, with a college education preferred.
• Requires a professional approach to internal and external customers.
• Transportation and/or logistics experience preferred.
• Experience in a tactical and fast-paced office environment.
• Strong customer service skills.

Skills

• Strong verbal and written communication skills.
• Analytical, decision-making, and good judgment.
• Strong interpersonal skills.
• Able to handle shifting priority requirements.
• Able to thrive in a team environment.
• Resilient to and embrace change.
• Proficient in Microsoft Office, Word, Excel, and Outlook Programs.

Pay

The approximate pay range for this position is $50,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Benefits

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.