Senior Transportation Coordinator

About the Role

The Senior Logistics Coordinator is responsible for transportation load planning and order management prior to shipment, as well as managing specialized recovery and ensuring on-time delivery.

Primary Responsibilities

Operational Responsibilities:

• Execute product transportation efficiently and effectively by leveraging available tools and processes to surpass service expectations.
• Collaborate with cross-functional teams, including customer service, carriers, facilities, and deployment, while maintaining a professional demeanor in all forms of communication (in-person, phone, email, meetings, etc.).
• Demonstrate initiative and make informed decisions independently, considering customer needs, facility requirements, and carrier capacity, while escalating issues as necessary.
• Support the Nestlé Operational Master Plan, Continuous Excellence Initiatives, and Continuous Process Improvement efforts.
• Address and resolve conflicts and discrepancies in a positive, professional, and timely manner.

Functional Duties for Planning:

• Manage planning anomalies and analyze non-routine problems to understand underlying issues.
• Conduct final validation of plans and maintain accurate data.
• Establish connections between appointments and transit times.
• Create fully optimized freight orders.
• Perform initial carrier selection and manage exceptions (including order changes, rush requests, and accessorial validation).
• Oversee day-to-day carrier management.

Functional Duties for Service:

• Manage on-time pick-up and delivery schedules.
• Track shipments in transit and identify potential risks for mitigation.
• Maintain accurate date and appointment management.
• Handle exceptions.

Administrative Responsibilities:

• Foster strong working relationships with both internal and external customers.
• Communicate daily regarding successes and areas for improvement.
• Engage in continuous education regarding Transportation and Supply Chain practices.
• Handle confidential information with discretion.

Additional Duties:

• Perform other assigned tasks, which may include attending meetings, participating in projects, traveling, and undergoing training, all aimed at maximizing value for Nestlé.

Qualifications

• High School Diploma, with a college education preferred.
• Requires a professional approach to internal and external customers.
• Transportation and/or logistics experience preferred.
• Experience in a tactical and fast-paced office environment.
• Strong customer service skills.

Skills

• Strong verbal and written communication skills.
• Analytical, decision-making and good judgment is required.
• Strong interpersonal skills a must.
• Must be able to handle shifting priority requirements.
• Must be able to thrive in a team environment.
• Must be resilient to and embrace change.
• Must be proficient in Microsoft Office, Word, Excel, and Outlook Programs.

Pay

The approximate pay range for this position is $50,000 to $70,000. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.