Senior Transportation Supervisor
About the role
Lead large-scale implementations
Oversee and lead change management initiatives and provide continuing post-implementation support
Define business problems, identify solutions, and provide analysis and recommendations
Work with internal departments, develop documented implementation plans and schedules, assist with implementation, and provide post-implementation feedback/support
Conduct scheduled progress reviews on all current projects
Provide customer support management for internal and external clients according to customer management process, using tools such as the action item list, progress report, etc.
Design and/or report methodology for ongoing operations
Ensure that both internal and external client issues are addressed in a timely manner
Responsibilities
- Lead large-scale implementations
- Oversee and lead change management initiatives and provide continuing post-implementation support
- Define business problems, identify solutions, and provide analysis and recommendations
- Work with internal departments, develop documented implementation plans and schedules, assist with implementation, and provide post-implementation feedback/support
- Conduct scheduled progress reviews on all current projects
- Provide customer support management for internal and external clients according to customer management process, using tools such as the action item list, progress report, etc.
- Design and/or report methodology for ongoing operations
- Ensure that both internal and external client issues are addressed in a timely manner
Requirements
- 3 years of experience with implementations in the transportation or logistics industry
- Experience in 2 or more of the following disciplines: supply chain management, transportation, or distribution
- Project management experience
- Experience with Microsoft Office, including Visio, Access and Project)
Qualifications
At a Minimum, You’ll Need:
- Bachelor’s degree
- Excellent planning, client support, communication, and organizational skills
Skills
It’d Be Great If You Also Have:
- Bachelor’s degree
- Excellent planning, client support, communication, and organizational skills
Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
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