Senior Transportation Coordinator

About the Role

The Sr Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and managing the backhaul functions in the division. The Sr Coordinator, Transportation will work to optimize all transportation and logistics processes to create maximum efficiency.

Essential Duties and Responsibilities

Duties may include but are not limited to transportation, and/or logistics and backhaul functions.

Transportation

• Answer all incoming calls to resolve driver, sales representative and customer issues as needed.
• Communicate with drivers any updates to their routes.
• Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.
• Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.
• Other duties as assigned by manager.

Backhaul and Logistics

• Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
• Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.
• Other duties as assigned by manager.

Work Environment

The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

Minimum Qualifications

• Related Experience/Requirements: Minimum two years of experience in warehouse administrative or clerical position.
• Education: High school diploma or GED/equivalent required.

Knowledge, Skills, and Abilities

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Preferred Qualifications

• Prior logistics, transportation, and/or warehouse experience preferred.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications and Training (Preferred)

• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

Pay & Schedule

• Weekly Salary: $25.00 per hour
• Schedule: Monday - Friday 8:00 am - 4:30 pm

Benefits

• Medical, dental, vision, 401K, life insurance, strong safety culture, and much more!
• As applicable, this role will also receive: overtime compensation, incentive compensation based on productivity and quality, and Freezer premium.
• Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.