Senior Traffic Signal Technician/ Integrator (Baton Rouge)
About the role
This position is internally classified as Applications Specialist and will be based in either Jackson, MS or Baton Rouge. The role involves solving customer technical problems, installing, training, and supporting new and existing products. It includes travel and is full-time onsite.
Responsibilities
- Exhibit Wavetronix core values: People First, Growth Mindset, Innovation Driven
- Master installation and configuration of Wavetronix core products
- Demonstrate and troubleshoot Wavetronix products
- Build positive relationships with customers
- Provide technical training (up to 10 people)
- Have clear written and verbal communication skills
- Able to work flexible shifts and adapt workflow to changing project schedules
- Review plans and design Wavetronix products into projects
- Conduct technical site surveys
- Provide service and customer support both in the field and over the phone
- Help manage all on-site installation/configuration of products
- Diagnose errors or technical problems and determine proper solutions
- Document processes and produce timely and detailed trip reports
- Cooperate with the team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations
- Keep track of current projects and support cases in CRM
- Have a basic understanding of networking
- Be excited about personal development and eager to engage in development training
- Travel as required within and between territories
Requirements
- 3+ years in technical sales
- Self-starter
- Ability to execute presentations to large groups
- Ability to travel 50% or more in a month
- Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
Qualifications
A successful Applications Specialist will: - Exhibit Wavetronix core values - Master installation and configuration of Wavetronix products - Demonstrate and troubleshoot Wavetronix products - Build positive relationships with customers - Be self-motivated and enjoy working on and with teams - Have clear written and verbal communication skills - Be intrinsically motivated and enjoy working with the customer - Able to work flexible shifts and adapt workflow to changing project schedules - Have previous field service experience in traffic signal/ITS cabinets (at least 5 years) - Provide technical training (typically up to 10 people) on products as needed - Have the ability to give technical presentations - Review plans and design Wavetronix products into projects - Conduct technical site surveys - Provide service and customer support both in the field and over the phone - Help manage all on-site installation/configuration of products - Diagnose errors or technical problems and determine proper solutions - Document processes and produce timely and detailed trip reports - Cooperate with the team and share information across the organization - Comprehend customer requirements and make appropriate recommendations - Keep track of current projects and support cases in CRM - Have a basic understanding of networking - Be excited about personal development and eager to engage in development training - Travel as required within and between territories
Skills
- Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
Benefits
Not specified
Pay
Not specified
Schedule
Full-time onsite in Jackson, MS or Baton Rouge
Company Information
Wavetronix is the leader in Radar in the Intelligent Traffic Industry. They are committed to fostering personal development and creating innovative technologies that make the world's roads safer and more efficient. Their core values include putting people first and embracing a growth mindset. They lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way their customers approach their problems. As a result, they have enjoyed strong growth over the last 25+ years. They continue to invest in long-term growth, creating even more opportunities.
Equal Opportunity Employer
Wavetronix is an affirmative action equal opportunity employer.