Senior Team Member Development Architect

Primary Responsibilities

• Delivers system-wide team member development services including preparing for class, facilitating/instructing events, and collecting feedback from participants at assigned member organizations within the University of Maryland Medical System using a wide range of digital and analog platforms and mediums as requested and/or determined by a corresponding organizational needs assessment.
• Implement and deliver a full range of system-wide organizational development and effectiveness services including but not limited to: change management and leadership alignment; organizational culture and values interventions; talent reviews and succession planning services; performance management programs, leadership development and coaching; individual group effectiveness assessments, surveys, learning management and content systems, data analytics, and return on investment.
• Evaluates education delivery effectiveness, measures results, and recommends program changes.
• Identifies optimization and standardization opportunities to provide a high level of participant performance.
• Leads process improvement cycles in support of system initiatives. Uses process improvement tools to lead projects that improve quality, team member performance, and customer satisfaction while reducing waste and/or cost in observance of our high reliability organization objectives.
• Observes trends and patterns to identify improvement opportunities.
• Interprets both operational and system processes and workflows.
• Leads the development and implementation of the education program for all team members.
• Independently manages assigned projects and works with partners to ensure project deliverables meet business needs.
• Delivers system-wide learning initiatives including: needs assessments; curricula development and learning paths; management and employee development; career and development planning; learning design, delivery and evaluation; and trainer development.
• Designs, develops and implements curricula and learning paths for management and employee development.

Qualifications

• Bachelor's degree from a regionally accredited college or university in instructional design, instructional technology, education, or related field.
• Five (5) years of relevant professional experience in organization development, organizational learning, or cultural competence.
• Previous experience with online Learning Management Systems is required; Cornerstone preferred.
• Knowledge and experience in using Adobe Captivate and Tech Smith Camtasia, preferred.
• Certified Instructional Technologist (Mager Consortium) or Training Director’s Workshop Certified professional designation preferred.