Senior Talent Development Partner

Position Summary

The Senior Learning & Leadership Development Consultant is responsible for designing, developing, and facilitating engaging learning experiences that build leadership capability, professional skills, and workplace effectiveness across a variety of organizations. This role combines instructional design expertise, dynamic facilitation skills, client relationship management, and business development support.

Primary Responsibilities

• Learning Design & Content Development

• Create engaging facilitator guides, participant materials, presentations, activities, assessments, and supporting resources.
• Evaluate program effectiveness and modify content based on participant feedback, organizational goals, and learning outcomes.
• Stay current on leadership, organizational development, learning science, and workforce trends to ensure content remains relevant and impactful.

• Facilitation & Delivery

• Facilitate engaging, high-energy training programs for employees, leaders, executives, and external clients.
• Adapt facilitation style to meet the needs of diverse audiences and learning preferences.

• Coaching & Development

• Support leaders and employees through coaching conversations focused on performance, development, and growth.
• Assist in the development and delivery of leadership coaching programs and developmental initiatives.

• Client & Business Development Support

• Build and maintain positive relationships with internal stakeholders and external clients.
• Participate in client discovery conversations to identify development needs and recommend learning solutions.
• Afford support proposal development, program customization, and follow-up activities with clients.

• Team & Organizational Support

• Serve as a backup facilitator for employee onboarding, new account training, lending training, and other organizational learning programs as needed.
• Collaborate with Learning & Development team members to ensure continuity of training operations.
• Assist with special projects and organizational initiatives as assigned.

Requirements

• Qualifications

• Bachelor's degree in Instructional Design, Education, Organizational Development, Human Resources, Business, Communications, or a related field; equivalent experience may be considered.
• Minimum of five (5) years of professional facilitation and training delivery experience.
• Minimum of five (5) years of instructional design and content development experience.
• Minimum of five (5) years of leadership experience, including leading teams, projects, or organizational initiatives.
• Demonstrated experience creating training content independently with limited direction.
• Experience facilitating leadership development, professional development, or workplace skills training.

• Preferred

• Experience within the banking, credit union, or financial services industry.
• Experience with leadership coaching or executive coaching methodologies.
• Familiarity with behavioral assessments and personality-based development tools (DISC, DiSC, CliftonStrengths, Predictive Index, MBTI, Insights Discovery, etc.).
• Experience delivering training to external clients.
• Experience supporting business development, sales, or consulting engagements.

Skills and Abilities

• Learning & Facilitation

• Exceptional instructional design and curriculum development skills.
• Strong understanding of adult learning theory and facilitation best practices.
• Ability to design engaging learning experiences that drive behavior change and business results.
• Ability to facilitate discussions with audiences ranging from frontline employees to senior executives.
• Dynamic presentation style with strong audience engagement skills.

• Communication & Relationship Management

• Excellent verbal, written, and interpersonal communication skills.
• Ability to establish credibility and build relationships quickly.
• Strong consulting, influencing, and stakeholder management skills.
• Ability to navigate sensitive conversations with professionalism and discretion.

• Business & Organizational Skills

• Strong organizational, project management, and time-management abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong analytical and problem-solving skills.
• Ability to work independently and exercise sound judgment with minimal supervision.
• Comfortable supporting sales conversations and identifying client needs.

• Technology

• Proficiency with Microsoft Office Suite and virtual learning platforms.
• Experience using learning technologies, learning management systems, and content development tools.
• Familiarity with AI-enabled productivity and content development tools preferred.