Senior Talent Development Partner

Primary Responsibilities

• Create engaging facilitator guides, participant materials, presentations, activities, assessments, and supporting resources.
• Conduct learning needs assessments and translate business needs into effective learning solutions.
• Evaluate program effectiveness and modify content based on participant feedback, organizational goals, and learning outcomes.
• Stay current on leadership, organizational development, learning science, and workforce trends to ensure content remains relevant and impactful.

Facilitation & Delivery

• Facilitate engaging, high-energy training programs for employees, leaders, executives, and external clients.
• Deliver training in classroom, workshop, virtual, and blended learning formats.
• Create a positive and professional learning environment that encourages participation, collaboration, and application.
• Effectively facilitate discussions, role plays, simulations, coaching exercises, and team activities.
• Adapt facilitation style to meet the needs of diverse audiences and learning preferences.

Coaching & Development Support

• Support leaders and employees through coaching conversations focused on performance, development, and growth.
• Apply behavioral insights and coaching techniques to improve individual and team effectiveness.
• Aid in the development and delivery of leadership coaching programs and developmental initiatives.

Client & Business Development

• Build and maintain positive relationships with internal stakeholders and external clients.
• Participate in client discovery conversations to identify development needs and recommend learning solutions.
• Afford support in promoting and expanding leadership development, training, and speaking services.
• Represent the organization professionally while delivering exceptional client experiences.
• Support proposal development, program customization, and follow-up activities with clients.

Team & Organizational Support

• Serve as a backup facilitator for employee onboarding, new account training, lending training, and other organizational learning programs as needed.
• Collaborate with Learning & Development team members to ensure continuity of training operations.
• Afford assistance with special projects and organizational initiatives as assigned.
• Maintain training records, schedules, and learning documentation as required.

Requirements

• Bachelor's degree in Instructional Design, Education, Organizational Development, Human Resources, Business, Communications, or a related field; equivalent experience may be considered.
• Minimum of five (5) years of professional facilitation and training delivery experience.
• Minimum of five (5) years of instructional design and content development experience.
• Minimum of five (5) years of leadership experience, including leading teams, projects, or organizational initiatives.
• Demonstrated experience creating training content independently with limited direction.
• Experience facilitating leadership development, professional development, or workplace skills training.

Preferred

• Experience within the banking, credit union, or financial services industry.
• Experience with leadership coaching or executive coaching methodologies.
• Familiarity with behavioral assessments and personality-based development tools (DISC, DiSC, CliftonStrengths, Predictive Index, MBTI, Insights Discovery, etc.).
• Experience delivering training to external clients.
• Experience supporting business development, sales, or consulting engagements.