Senior Systems Engineer (Production Support) - II

We need to output HTML fragment with sections: About the role? The posting includes description. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Key info: - Company: Syms Strategic Group (SSG) - Position: Senior Systems Engineer (Production Support) - Location: Remote - Department: Veterans Affairs (VA) - Type: Full Time - Min. Experience: Experienced (but we have specifics later) - Security Clearance Level: Public Trust (MBI) - Salary Range: $85,389 - $116,975 - Note about previous applications, veterans encouraged. - Essential Duties And Responsibilities (list) - Required Skills and Experience (list) - Professional Certifications: None required - Years of Professional Experience: 8+ years in systems engineering or related field, particularly in production environments; 3+ years of experience with SQL query and monitoring - Desired experience: EDI X.12 medical claims, advanced certifications (list) - Formal Education: Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or related field - Citizenship Requirement: U.S. Citizenship required - Security Clearance Requirements: Must possess or qualify for a Public Trust (MBI) - CRITICAL NOTES: etc (screening questions, recruiters not considered, 100% US based remote, candidates from certain states not considered, W-2 position, interviews on Teams, camera on, LinkedIn link request, etc.) - Also repeated U.S Citizenship required. - Equal Opportunity Employer statement (boilerplate to remove) - Powered by JazzHR etc (remove) We need to keep substantive info: duties, responsibilities, required skills, experience, education, citizenship, clearance, salary range, location, type, department, maybe notes about remote, state exclusions, W-2, interview process, LinkedIn request. We must not include boilerplate like EEO, equal opportunity, scam warning, cookie/navigation/legal, duplicated lines, application instructions. Also remove "If you have previously applied..." maybe that's not boilerplate? It's a note about reapplying; could be considered application instruction? Might be considered minor metadata; we could fold into a short p or drop. The instruction says: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short paragraph for notes like "Previous applicants need not reapply; veterans encouraged." But we need to see if that's substantive. It's not a duty/requirement but maybe minor. We'll include as a short p under maybe About the role? But we need sections. We need to decide sections: About the role (maybe a brief summary), Responsibilities (the Essential Duties), Requirements (maybe years of experience, education, citizenship, clearance), Skills (Required Skills and Experience), Benefits? Not given. Pay? Salary range given -> we can include Pay section. Schedule? Not given (full time). Could include Schedule? Not specified beyond full time; but we should not create Schedule unless posting actually states them. It says Type: Full Time. That's schedule info. Could we put Schedule section with "Full Time"? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state Type: Full Time, which is schedule. So we can include Schedule section with "Full Time". Pay section with salary range. Benefits: not stated, so omit. We need to avoid filler like "commensurate with experience". Not present. We need to preserve all substantive info: list of duties, list of required skills, etc. We need to format using

for section headings,

• for any list of duties/requirements/benefits, and

  for prose. We must not repeat job title as heading. So we can start with maybe

  About the role

  with a short paragraph summarizing role, location, department, type, clearance, salary? But salary goes to Pay section. We'll keep About the role short. Then

  Responsibilities

  with
  • each duty. Then

    Requirements

    maybe includes years of experience, education, citizenship, clearance, etc. Could also include Professional Certifications none required (maybe not needed). Could include Desired experience as part of Requirements or Skills? Might be better to put under Requirements. Then

    Skills

    with required skills list. Then

    Pay

    with salary range. Then

    Schedule

    with Full Time. Potentially also

    Location

    ? Not in allowed headings list; only those specified. So we should not create Location heading. Could fold location into About the role paragraph. We must not create headings for sections without real content. We have content for each. Now we need to ensure we don't include boilerplate like "Equal Opportunity Employer" etc. Remove. Also remove duplicated lines like "U.S Citizenship is required for this specific opportunity." appears twice; we keep once. Also remove "Powered by JazzHR ..." etc. Also remove "CRITICAL NOTES:" maybe we keep some notes as short p under About the role or separate? The notes include: screening questions must be supported, recruiters not considered, 100% US based remote, candidates from certain states not considered, W-2 position, interviews on Teams with camera on, LinkedIn link request, etc. These are substantive? They are about application process; instruction says remove application instructions. So we should remove those. Indeed "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove the CRITICAL NOTES section entirely as it's application instructions. Also remove "If you have previously applied..." etc. Also remove "Military Veterans are highly encouraged to apply!" maybe that's encouragement but not boilerplate; could be considered a note but not application instruction. Might keep as part of About the role. We need to preserve all substantive information: duties, responsibilities, required skills, experience, education, citizenship, clearance, salary, location, type, department, maybe note about veterans encouraged. Thus we will produce:

    About the role

    Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) for a full‑time, remote position supporting the Veterans Affairs (VA) department. The role requires U.S. citizenship and a Public Trust (MBI) security clearance. Veterans are encouraged to apply.

    Then Responsibilities list. Then Requirements: maybe combine years of experience, education, citizenship, clearance, professional certifications none required, desired experience (EDI, certifications). We'll list as
    . Then Skills list. Then Pay:

    $85,389 - $116,975 per year

    Then Schedule:

    Full Time

    Make sure not to include any extra text. Now let's extract duties list from "Essential Duties And Responsibilities". The list after that heading includes sentences each starting with a verb. We'll turn each into
    • . List: - Perform high-level, day-to-day operational support of complex application cloud systems - Develop solutions to routine technical problems of limited scope - Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained - Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system - Accurately document problems in logging and discrepancy reporting tools - Work directly with the customer in most aspects of the day-to-day activities - Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required - Communicate with users and senior management the status of key problem statuses - Perform maintenance/installation of computing infrastructure - Implement continuous improvement methodology through the use of IT systems or procedure - Maintain inventory of system assets - Ensure compliance with VA standards and security policies - Provide documentation, training, and additional duties as assigned Now Required Skills and Experience list (the big paragraph). We need to break into items. It's a long list separated by line breaks? In the text it's a paragraph with many items separated by line breaks? Actually it's a paragraph with many items separated by line breaks? Let's parse: "Experience with AWS and/or Azure Cloud, namely S3, Step Functions, Batch Jobs, and CloudWatch Proven track record of managing and maintaining large-scale production systems Strong proficiency in Linux/Unix and Windows operating systems Experience with system administration tasks including user management, permissions, and system monitoring Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management Experience with automation tools like Ansible, Puppet, Chef, or SaltStack Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as Cloud Formation Experience with monitoring tools like DynaTrace, Science Logic, and CloudWatch An ability to troubleshoot and optimize system performance and reliability An understanding of network protocols of network protocols, firewall configurations, and Virtual Private Network (VPN) setup Experience with network monitoring and diagnostic tools Experience with secure best practices for production systems Experience with implementing security measures, conducting audits, and ensuring compliance with industry standards Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS Knowledge of database performance tuning and backup/recovery processes Knowledge of CI/CD pipelines Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues Excellent communication and interpersonal skills with the ability to work effectively in cross-functional teams An ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment Strong attention to detail to ensure system stability and data integrity An ability to quickly adapt to new technologies and processes A willingness to be on-call for production system support as required Strong documentation skills for maintaining system configurations, processes, and procedures An ability to manage and contribute to multiple projects, ensuring timely completion and quality results An ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations" We'll turn each line into
    • . Now Requirements section: we need to include: - Years of Professional Experience: 8+ years of experience in systems engineering or a related field, particularly in production environments; 3+ years of experience with SQL query and monitoring - Desired experience: Electronic Data Interchange X.12 (EDI) Medical Claims X.12 medical claims (837, 834, 277, etc); Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect) - Formal Education: Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field - Citizenship Requirement: U.S. Citizenship required for this specific opportunity - Security Clearance Requirements: Must possess or qualify for a Public Trust (MBI) - Professional Certifications: None required (maybe we can include as note) We could also include that it's a W-2 position? That's more about employment type; maybe include in About the role or Schedule? But schedule is Full Time; W-2 is employment classification. Could add a short p under About the role: "This is a W-2 position." But we need to see if that's substantive. It's not a duty/requirement but maybe minor. We'll include in About the role paragraph. Also note about remote: "This