Senior Systems Administrator - Desktop

About the role

This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners.

Responsibilities

• Provide advanced desktop support and hands-on troubleshooting for end-user computing environments, ensuring users have reliable, secure, and well-functioning workstations, peripherals, and productivity tools.
• Apply mid- to senior-level expertise to diagnose complex issues, support hardware and software lifecycles, and maintain a high-quality user experience across the organization.
• Resolve escalated service desk tickets, perform workstation deployments and configurations, and support operating system and application updates.
• Troubleshoot Windows, and Citrix issues; configure and maintain endpoint security tools; and support peripheral devices, network connectivity, and user authentication problems.
• Participate in hardware lifecycle planning, software packaging and distribution, and documentation of support procedures.
• Contribute to process improvements, assist with inventory accuracy, mentor junior technicians, and ensure end-user computing systems remain stable, secure, and aligned with organizational policies and operational needs.

Qualifications

• Active TS/SCI government security clearance required to start
• 5+ years progressively responsible IT desktop administrator experience
• Demonstrated proficiency and expertise in deploying and managing Windows or ThinLinux end-client solutions
• Providing support to a variety of EUC platforms and applications such as thick, thin, and zero clients with Citrix Zendesktop, appV, and Windows Terminal Services
• Installing, configuring, monitoring, and troubleshooting Microsoft and third-party applications
• Patching operating systems and applications via MECM/SCCM, including research, testing, installation, troubleshooting, and rollback
• Applying and maintaining a standard security configuration based on SRGs and STIGs

Skills

• Experience with Windows or ThinLinux end-client solutions
• Expertise in deploying and managing Citrix environments
• Proficiency in troubleshooting and patching operating systems and applications
• Knowledge of security best practices and configurations
• Ability to mentor and train junior technicians

Benefits

• Competitive salary range of $68,458 - $144,732
• Health, dental, and vision insurance
• 401(k) retirement plan
• Flexible work schedule
• Professional development opportunities

Pay

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Schedule

Full-time/salaried/exempt