Desktop Systems Administrator

About the role

Transform technology into opportunity as a Desktop Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

Responsibilities

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Provides onsite, hands-on O&M support for client computing devices to include personal computers, thin/zero clients, laptops, Portable Electronic Devices (PEDs), and peripherals
• Provides end-user IT system and software maintenance for the USCENTCOM COOP
• Captures and tracks Automated Data Processing Equipment (ADPE) accountability of new equipment, replacement equipment, and upgrades
• Processes end of life, defective, and/or damaged equipment through the Defense Reutilization Management Office (DRMO)
• Develops procedures to facilitate management and testing of desktop load set configurations to include tracking and compiling of user issues, software conflicts, devices conflicts, and other similar tasks
• As needed, provide CPN and SCO support to Coalition partners, and provide expertise and advice relating to Coalition Partner Networks

Requirements

Based on operational tempo 24/7 and holiday support may be required.

Qualifications

• Required Experience: 1+ years of related experience
• Required Technical Skills: Performing systems planning and coordinate/connect IT systems, expanding and/or modifying established systems to serve new purposes or improve workflow, working within Window, Linux, and/or virtual environment, establishing standards for information systems procedures
• Required Skills and Abilities: Work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives, collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs, conduct thorough testing and validation of integrated systems, identifying and resolving any issues or discrepancies in functionality or performance, document integration processes, including configuration settings, and troubleshooting procedures, provide technical support and assistance during the deployment and post-deployment phases, addressing any integration-related issues or concerns, stay abreast of emerging technologies and industry trends in systems integration, evaluate their potential impact on our integration strategies and recommend adoption where appropriate, participate in meetings and workshops to share knowledge and best practices related to systems integration, maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise

Skills

• Bachelor’s Degree with a focus in computer science, engineering, or a related field of study
• Microsoft certifications
• ITIL 4 Foundation Certification

Benefits

At GDIT, you can expect:

• A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• Comprehensive health and wellness packages
• An internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from and apply to solve real-world problems
• Rest and recharge with paid vacation and holidays

Pay

The likely salary range for this position is $70,550 - $95,450. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40

Additional Work Locations

Total Rewards At GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer

GDIT is an equal opportunity employer. We prohibit discrimination based on race, color, religion, gender, national origin, age, sexual orientation, marital status, pregnancy, genetic information, gender identity, veteran status, or otherwise complying with applicable equal employment opportunity laws. We will also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law.