Windows Desktop Administrator – Senior System Admin

About the role

Command is responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It supports Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. Contract personnel will provide key components to ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT & AV services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

Responsibilities

• Manage the operation, configuration, and maintenance of virtual machines and their management consoles (Teradici, Wyse Management Suite (WMS), 10Zig Management Console)
• Provide multi-disciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity across geographically separated locations
• Verify system performance after hardware and software installation
• Handle the administration and support of print services
• Diagnose technical problems, escalate unresolved issues according to established procedures, and suggest potential alternative courses of action
• Enhance and maintain training & planning documentation and validate recovery capabilities through periodic testing, including targeted recovery tests that are conducted throughout the year
• Develop and maintain technical documentation, including manuals, drawings, system specifications, installation records, calibration data, service level agreement compliance, and quality control information
• Collaborate effectively with team members while providing friendly, efficient and professional customer service in support of DoW customers in a demanding environment
• Perform shift work as required to ensure 24X7 coverage and support

Qualifications

• Technical Training, Certification(s) or BS/BA
• 3+ years of experience
• Proficiency in troubleshooting and problem-solving
• Aptitude and initiative to learn existing and new technical concepts
• Knowledgeable of DISA STIG requirements for Windows based workstations

Skills

• Information Technology (IT) Systems
• System Administration
• Virtual Desktop Infrastructure (VDI)

Benefits

What You’ll Need To Succeed: Technical Training, Certification(s) or BS/BA, 3+ years of experience, Proficiency in troubleshooting and problem-solving, Aptitude and initiative to learn existing and new technical concepts, Knowledgeable of DISA STIG requirements for Windows based workstations, Security Clearance Level: Top Secret with SCI eligibility, Required Certifications: ITIL 4 Foundation, CompTIA Security +, Location: Offutt AFB, NE, Gdit Is Your Place: Full-flex work week to own your priorities at work and at home, 401K with company match, Comprehensive health and wellness packages, Internal mobility team dedicated to helping you own your career, Professional growth opportunities including paid education and certifications, Cutting-edge technology you can learn from, Rest and recharge with paid vacation and holidays

Pay

The likely salary range for this position is $85,093 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40

Additional Work Locations

Total Rewards At GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

We are committed to equal opportunity employment and comply with all applicable laws prohibiting discrimination based on race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity, genetic information, or physical or mental disability. If you need assistance applying for this position due to a disability, please contact us at [email protected] or call [phone number].