Senior Supply Chain Manager (Operations)

About the role

We are seeking a Supply Chain Manager to oversee our spare management and vendor governance strategies. The role involves mapping existing vendor support models, defining and implementing sparing plans, and building governance frameworks to ensure spares are available when needed.

Responsibilities

• Document current vendor support models, entitlements, and SLAs across compute, network, and cooling OEMs
• Build a single source of truth for vendor support documentation
• Learn about current spares movement and identify gaps
• Partner with data center operations and facilities stakeholders
• Define and implement sparing plans for different part types, quantities, and stocking locations
• Monitor sparing plans against consumption and failure data
• Hold vendors accountable through QBRs, SLA scorecards, and other governance frameworks
• Provide spares visibility across the business and define KPIs for program success
• Refine processes with vendors and take on strategic sparing and vendor strategy

Requirements

• 8+ years of experience in supply chain management, including vendor management
• Prior experience managing supply chain workflows for datacenter or AI hyperscalers
• Experience supporting business operations and being close to operational realities
• Strong cross-functional stakeholder management skills
• Comfortable working with global teams, hands-on with data, and dealing with ambiguity
• Ability to hold vendors accountable
• Exposure to datacenter environments, especially hyperscale operations tied to spares and operations

Qualifications

• Clear understanding of trade-offs
• Strong communication skills

Skills

• Vendor management
• Data analysis
• Operational process improvement

Benefits

Nscale offers a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. The salary range for this role is $130,000 USD - $180,000 USD. For more information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.