Supply Chain Operations, Senior Manager
About The Role
The Senior Supply Chain Operations Manager will lead the end-to-end Sales & Operations Planning (S&OP) process across the Americas region, ensuring alignment between commercial objectives, demand forecasts, supply capabilities, and financial targets. This role serves as a critical bridge between Sales, Marketing, Finance, Demand Planning, and Supply Planning teams, driving cross-functional decision-making, inventory optimization, and operational excellence. The successful candidate will leverage data, analytics, and business insights to proactively identify risks, evaluate trade-offs, and deliver actionable recommendations that support business growth and customer service objectives.
Responsibilities
- S&OP Ownership for Americas region (US, Canada, Latin America)
- Lead and facilitate monthly S&OP process including Supply and Demand balancing and Executive S&OP meetings within Americas Region
- Ensure planning processes, performance measures, and decision-making frameworks are consistently applied across the organization
- Partner closely with Sales, Marketing, Finance, and Supply Chain teams to align priorities and drive consensus on key business decisions
- Communicate supply, inventory, and service risks to leadership, along with recommended actions and mitigation plans
- Work with Supply and Demand Planning teams to develop balanced plans that support customer demand while accounting for capacity and supply constraints
- Leverage At risk and Excess (A&E) opportunities to close planning gaps, reduce risk, and improve execution, while tracking adherence at the market level
- Lead scenario analysis to assess potential impacts to service, inventory, commercial objectives, and recommend the best path forward
- Partner with Demand Planning to identify risks early and develop mitigation strategies to minimize business disruption
- Monitor and review key planning and supply chain metrics, including Sales Supportability, inventory health, OTIF, and working capital
- Analyze performance trends to identify opportunities for improvement and areas of potential risk
- Drive root cause analysis and corrective action plans to address forecast, inventory, and supply chain performance issues
- Act as a key link between commercial, demand, and supply chain teams, ensuring alignment on priorities, assumptions, and business goals
- Build strong partnerships across functions and influence decisions at all levels of the organization
- Present business insights, recommendations, and trade-off analyses to senior leadership
- Promote a culture of accountability, collaboration, and continuous improvement
- Identify and implement opportunities to improve planning processes, tools, and reporting capabilities
- Champion adoption of planning technologies and data-driven decision-making
- Support ongoing planning transformation initiatives and continuous improvement efforts across the supply chain
About You
- 8+ years experience
- Bachelor's in supply chain, engineering, or related field
- Strong working knowledge of supply chain processes and systems
- Advanced in Microsoft Excel
- Experience with ERP and MRP systems (SAP is a plus)
- Comfortable working with large complex data sets
- Ability to create process governance and structure while managing competing priorities
- Organized, with excellent follow-through capabilities
- Strong leadership skills with ability to motivate team members
Compensation
$125,000 to $157,000 annually + bonus opportunity
Location
1330 W Fulton Market Fl 5, Chicago, IL 60607
Benefits
At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.
- Financial Benefits: 401K with up to a 4% match, Company paid Life Insurance and AD&D, Flexible Savings Account (FSA) and Health Savings Account (HSA)
- Lifestyle Benefits: Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time, Pre-tax Commuter Benefits (applicable areas only), Generous Child Care Leave Program, Wellness Program, Employee Assistance Program, Dyson Product Discounts
- Health Benefits: Multi-Level Healthcare Coverage Options, Vision & Dental Coverage, Company paid Short-Term and Long-Term Disability